Business Details
About
Cell Phone StoreElectronics Store
Visit our store at North Miami for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
363 reviews
5 stars
202
4 stars
37
3 stars
22
2 stars
14
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being dismissive and unprofessional.
Staff Competence
Several reviews highlighted issues with staff competence, including mistakes in processing orders and a lack of product knowledge.
Store Experience
Customers reported long wait times and inadequate staffing, leading to frustration during visits.
Sales Practices
There are complaints about aggressive sales tactics and issues with billing, including unauthorized charges and miscommunication regarding promotions.
Positive Interactions
Despite negative experiences, many customers praised specific employees for their exceptional service, indicating that individual staff members can significantly enhance the customer experience.
- LSLiz SimonNov 8, 20255.0The customer support representative at this location was so helpful and patient. I have to give Ricardo a shout out because not only did he solve an ongoing issue I had been dealing with for over a week after the Verizon representatives over the phone weren’t able manage. But he was incredibly kind and even signed me up for perks that saved me $ on my streaming platforms. Thank you again, Ricardo! You’re great at what you do.
- PPPachecoOct 19, 20255.0The customer service and staff management are wonderful, especially Ana and Rey (Pembroke but, this today Biscayne). They resolved everything, provided us with a sense of security and peace of mind, and convinced us to choose the service. As customers, we always look for a place where every situation has a solution. Thank you for everything.
- LRLazaro RabeloSep 23, 20251.0Mala atención no te salida y te discrimina por no hablar inglés y los dependiente están haciendo cuento para no trabajar
- RBRicardo BadilloSep 4, 20251.0Me vendieron servicio de internet sabiendo que no tienen cobertura en mi área y me hablaron bonito de una promoción para cambiarme con ellos en las líneas de teléfono y terminé regalándoles mi teléfono y cobrándome full el teléfono que adquirí por que tuve que cambiarme de servicio que tuviera cobertura en mi área, mi molestia es que de un principio no me hablaron con la verdad
- FEFloyd EppsJul 29, 20255.0Tosha and Fio were awesome and very,very helpful!!!! They are truly rockstars!!!!
Frequently Asked Questions About Verizon
What brands of smartphones can I find at the Verizon store in North Miami?
You can find the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, and other brands like Motorola, Kyocera, and TCL at the Verizon store in North Miami.
What are the store hours for Verizon in North Miami?
The Verizon store in North Miami is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Verizon North Miami offer in-store pickup and delivery services?
Yes, Verizon North Miami offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
Can I schedule an appointment to shop at the Verizon store in North Miami?
Yes, you can schedule an in-store appointment online for a convenient shopping experience at the Verizon store in North Miami.
What payment methods are accepted at Verizon North Miami?
Verizon North Miami accepts checks, debit cards, and mobile NFC payments, and does not require cash-only transactions.
What services does Verizon North Miami provide for business customers?
They offer business cell phones, mobile hotspots, tablets, and laptops as well as mobile, wireless Internet, and voice plans to meet business needs.
What nearby places can I visit before or after shopping at Verizon North Miami?
Nearby places include lo de lea steak house for dining, WFM Coffee Bar for coffee and smoothies, and 123rd Shopping Center for shopping, all conveniently located near Verizon North Miami.
Are there hotel options near Verizon North Miami for travelers?
Yes, Hotel Miami and Best Western Plus Windsor Inn are nearby hotels, making it convenient for travelers visiting Verizon North Miami to find accommodations.
Where can I grab a quick meal or snack near Verizon North Miami?
You can find several nearby options including Denny's for American breakfast and brunch, Steve's Pizza for Italian, and Subway for sandwiches close to Verizon North Miami.
How can I find Verizon North Miami online or on social media?
You can visit their website at https://www.verizon.com/stores/details/florida/north-miami/north-miami-1161262, or follow them on Facebook, Instagram, and Twitter at the handle 'Verizon'.