Welcome to VCA Alton Road Animal Hospital, your trusted partner in pet care. Our 10,000-square-foot facility provides top-notch veterinary care. With a team of five experienced veterinarians, led by our new Medical Director with over 30 years of expertise, and supported by certified technicians, we offer personalized care for your pets. We provide comprehensive care for dogs and cats, from pediatric to geriatric services. Our offerings include advanced dentistry, acupuncture, hands-free radiology, soft tissue surgery, and international health certificates for travel. We also provide wellness plans and nutrition counseling for dogs and cats. At VCA Alton Road, we treat your pets like family.
Feedback on staff varies widely; some customers praised the kindness and professionalism of certain staff members, while others reported rudeness and lack of compassion.
Service Quality
Many customers expressed dissatisfaction with long wait times and poor communication regarding appointments and treatment plans.
Care for Animals
While some reviews highlighted excellent care and compassion for pets, others criticized the clinic for perceived negligence and lack of genuine concern for animal welfare.
Pricing Concerns
Several customers felt that the pricing was excessive and that the services did not justify the costs, leading to accusations of greed.
Facility Conditions
Reviews indicated that the cleanliness and organization of the facility were inconsistent, with some customers noting dirty conditions and chaotic environments.
KM
Kerem Memis
6 days ago
1.0
They expect a cat should stay calm while they do their work otherwise they want to make him sleep… also they didn’t give even simple eye drop for my cat because they couldn’t check him so my boy stay sick for 3-4 days because of them … when we go to other doctor they also couldnt check my boy but at least they give the eye drop for him and he got fixed right away. Beside all those things i stay in line about 80 minutes to shoe my boy to the doctor but doctor send us back to home .. I hate from their doctor also do not send text messages or e mail to me i dont wanna see anything about you anymore…. It’s my worse vet experience in my life
AK
Avi Kwitel
Jan 4, 2026
1.0
If only I could give negative stars.
I URGE you to not take your beloved furbaby here.
These people are irresponsible, uneducated, unprepared and completely clueless. Do not be fooled by the shiny new veneer.
I am going to spare you the reader the horror stories but trust me, find another place on the beach or take your animal to the mainland.
AA
asya asya
Dec 30, 2025
1.0
They will close their store soon. it is a store because don’t look like a vet. specifically vet’s attitude. worst one
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Gizem Aslan
Dec 30, 2025
1.0
They don’t love animals. They literally didn’t care about my cat’s sickness and he was extremely sick. only thing they care about is money. because of them my cat had to wait for a medicine for 4 days. Also the doctor is totally useless and don’t know how to behave animals.
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Christina Calvello
Dec 8, 2025
1.0
I have the VCA CareClub Wellness plan for my puppy with my main location in Cutler Bay, I tried to schedule an appointment for my puppy here bc I will be near this location for the week and the receptionist on the phone told me my wellness plan does not apply to this location, which makes no sense because a VCA wellness plan applies to every single location. My plan should still be accessible Under my name and phone number this is my second pet and my second wellness plan therefore I believe it is a money scam because she told me I would have to be seen as a new client and pay out of pocket.
Frequently Asked Questions About VCA Alton Road Animal Hospital
What services does VCA Alton Road Animal Hospital offer for cats and dogs?
They provide comprehensive veterinary care including wellness exams, dentistry, acupuncture, surgery, chemotherapy, dermatology, cardiology, and nutrition counseling for both cats and dogs.
What are the operating hours for VCA Alton Road Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 8:00 PM, and on weekends from 9:00 AM to 5:00 PM.
Where is VCA Alton Road Animal Hospital located?
It is located at 929 Alton Road, Miami Beach, FL 33139, United States.
What payment options are accepted at the animal hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Who leads the veterinary team at VCA Alton Road Animal Hospital?
The veterinary team is led by a Medical Director with over 30 years of experience and supported by five experienced veterinarians and certified technicians.
Are there any special offers for new clients at VCA Alton Road Animal Hospital?
Yes, new clients can avail a Free First Exam coupon available through their website.
How can I contact VCA Alton Road Animal Hospital for appointments or inquiries?
You can reach them via their main phone number at +1 305-745-9942 or their local phone at +1 305-674-7387.
What nearby places can I visit before or after a visit to VCA Alton Road Animal Hospital?
Nearby, you can visit Alton Food Plaza, a grocery store and bakery, or enjoy meals at nearby restaurants like Phat Chow and Coco Bambu Restaurant.
Is there convenient access to banking or ATMs near VCA Alton Road Animal Hospital?
Yes, there are multiple ATMs nearby including Sunlife, Coinsource Bitcoin ATM, and LibertyX Bitcoin ATM for convenient banking.
Are there any nearby professional services to VCA Alton Road Animal Hospital?
Nearby professional services include Arbat Guard and Coverfleet for event photography and Büro Alton Road for event planning and real estate services.