Business Details
About
Cell Phone Store
TCC Lake City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 295 Nw Commons Loop.
Location
Hours
Reviews
4.9
429 reviews
5 stars
411
4 stars6
3 stars4
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Joe and Melissa, for their exceptional service, professionalism, and willingness to help.
Store Experience
Many reviews highlighted the store's friendly atmosphere and efficient service, making it a preferred location for customers.
Knowledge and Support
Staff members were noted for their knowledge and ability to assist with various issues, including phone upgrades and service changes.
Mixed Experiences
While most feedback was positive, there were a few complaints about being ignored or receiving inadequate assistance at times.
- RKRodney KnowlesDec 23, 20255.0Melissa and Joe were extremely helpful, very professional and took care of all of our needs accurately and in a timely manner. I highly recommend this store. It was the best experience I've had with a Verizon store in 20 + years.
- JMJosue MesenDec 10, 20255.0Cody was extremely helpful and patient as we switched our services over to Verizon. We will definitely be back.
- KPK PolanskyNov 5, 20255.0Recently had a great experience with Cody from this location. He went above and beyond to help me out. You could tell that he really cared about both helping us as customers, but also explaining different options for me and my wife. I will come back to him in the future for any Verizon-related needs. Thank you!
- JDJonathan DexterOct 15, 20255.0I'm a bit over due to do this, Life gets busy you know. In early October I went in and Cody was able to help me set up a New Work app. At this Newer, more Convenient Location. Super Friendly, Patient, and Kind overall. Helped me very quickly with something I had struggled with for 6 - 7 hours. Thank You Mr. Cody And Thank you Verizon!!!
- LEloren eisenOct 9, 20255.0Tyler helped me today, this store is always very kind and helpful, patient, and good at explaining things. Thank you!
Frequently Asked Questions About Verizon
What services does TCC Lake City offer as a Verizon authorized retailer?
TCC Lake City offers wireless devices including smartphones and tablets, Verizon home internet, business accounts, bill payments, upgrades, new lines, device activation and financing, accessories, and more.
Where is TCC Lake City located?
TCC Lake City is located at 295 NW Commons Loop, Suite 103, Lake City, FL 32055.
What are the operating hours of TCC Lake City?
TCC Lake City is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Which payment options are accepted at TCC Lake City?
TCC Lake City accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I schedule an appointment or order for in-store pickup at TCC Lake City?
Yes, you can schedule an appointment at https://www.tccrocks.com/appointments/ and order items for in-store pickup.
Does TCC Lake City offer protection plans for mobile devices?
Yes, TCC offers Total Mobile Protection and Verizon Protect plans to keep your devices covered.
Which brands of devices are available at TCC Lake City?
TCC Lake City offers devices from Apple, Samsung, Motorola, LG, and HTC.
What nearby places can customers visit along with TCC Lake City?
Customers can visit nearby eateries like Yum's (Chinese restaurant), Papa Murphy's Take 'N' Bake Pizza, and Wasabi (Japanese restaurant) before or after their visit to TCC Lake City.
Are there nearby services that complement a visit to TCC Lake City?
Yes, customers can also find services such as Publix Super Market at Lake City Commons for groceries, Rose Nails & Spa and Nail Boutique and Spa for beauty treatments, and The UPS Store 3514 for printing and shipping needs nearby.
How can I contact TCC Lake City or follow them on social media?
You can call TCC Lake City at +1 386-961-8477, visit their website at https://locations.tccrocks.com/fl/lake-city/295-nw-commons-loop.html, or follow them on Instagram and Twitter @tcctalk.