Business Details
About
Cell Phone Store
TCC Lake City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 295 Nw Commons Loop.
Location
Hours
Reviews
4.9
428 reviews
5 stars
409
4 stars6
3 stars4
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and patient, with specific mentions of employees like Joe and Melissa.
Expertise
Many reviews highlighted the employees' knowledge and ability to resolve issues efficiently, particularly with phone upgrades and account setups.
Store Environment
The store was described as clean and well-run, contributing to a positive shopping experience.
Problem Resolution
Several customers noted that staff members went above and beyond to help resolve issues, leading to high satisfaction.
Recommendation
Numerous customers highly recommended the store and specific employees, indicating a strong likelihood of return visits.
- KPK PolanskyNov 5, 20255.0Recently had a great experience with Cody from this location. He went above and beyond to help me out. You could tell that he really cared about both helping us as customers, but also explaining different options for me and my wife. I will come back to him in the future for any Verizon-related needs. Thank you!
- JDJonathan DexterOct 15, 20255.0I'm a bit over due to do this, Life gets busy you know. In early October I went in and Cody was able to help me set up a New Work app. At this Newer, more Convenient Location. Super Friendly, Patient, and Kind overall. Helped me very quickly with something I had struggled with for 6 - 7 hours. Thank You Mr. Cody And Thank you Verizon!!!
- ACAnnette ColeOct 10, 20255.0They helped tremendously. Cody was amazing.
- LEloren eisenOct 9, 20255.0Tyler helped me today, this store is always very kind and helpful, patient, and good at explaining things. Thank you!
- JWJulia WalshOct 1, 20255.0Joe is really helpful. He got our account set up and we are very happy with him. We will always return to this store for help.
Frequently Asked Questions About Verizon
What services does TCC Lake City offer as a Verizon authorized retailer?
TCC Lake City offers wireless devices including smartphones and tablets, Verizon home internet, business accounts, bill payments, upgrades, new lines, device activation and financing, accessories, and more.
Where is TCC Lake City located?
TCC Lake City is located at 295 NW Commons Loop, Suite 103, Lake City, FL 32055.
What are the operating hours of TCC Lake City?
TCC Lake City is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Which payment options are accepted at TCC Lake City?
TCC Lake City accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I schedule an appointment or order for in-store pickup at TCC Lake City?
Yes, you can schedule an appointment at https://www.tccrocks.com/appointments/ and order items for in-store pickup.
Does TCC Lake City offer protection plans for mobile devices?
Yes, TCC offers Total Mobile Protection and Verizon Protect plans to keep your devices covered.
Which brands of devices are available at TCC Lake City?
TCC Lake City offers devices from Apple, Samsung, Motorola, LG, and HTC.
What nearby places can customers visit along with TCC Lake City?
Customers can visit nearby eateries like Yum's (Chinese restaurant), Papa Murphy's Take 'N' Bake Pizza, and Wasabi (Japanese restaurant) before or after their visit to TCC Lake City.
Are there nearby services that complement a visit to TCC Lake City?
Yes, customers can also find services such as Publix Super Market at Lake City Commons for groceries, Rose Nails & Spa and Nail Boutique and Spa for beauty treatments, and The UPS Store 3514 for printing and shipping needs nearby.
How can I contact TCC Lake City or follow them on social media?
You can call TCC Lake City at +1 386-961-8477, visit their website at https://locations.tccrocks.com/fl/lake-city/295-nw-commons-loop.html, or follow them on Instagram and Twitter @tcctalk.