Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lake City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
498 reviews
5 stars
279
4 stars
78
3 stars
37
2 stars
16
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees received praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.
Store Operations
Customers reported issues with store hours and accessibility, including being turned away before closing time and poor communication about store policies.
Sales Practices
Several reviews highlighted concerns about misleading sales tactics, including undisclosed fees and pressure to purchase additional services.
Employee Performance
While some employees were commended for their knowledge and assistance, others were noted for being unhelpful or dismissive, leading to frustration among customers.
- ELErin LewisNov 26, 20251.0Courtney let us leave with a half activated phone that was connected to a business account that isn’t ours. Went back up there, spent THREE HOURS in the store, and they still couldn’t fix it. They “submitted a ticket”. Two hours of it was overtime for two employees, since we came shortly before closing (after a while of trying to figure it out at home). Phone number isn’t even currently available to transfer to another company. Go elsewhere!!!
- WDWayne DavisNov 24, 20255.0Fast and friendly.
- EBEd BunnellNov 15, 20255.0This is not about the store!! This is about having to call customer service support that is very unhelpful!! The store should have the ability to create a new account without having to call another country. It is sad when you spend thousands a year and you can't get all the help you need in the store. PLEASE GIVE THE STORES BACK THE ABILITY TO HELP THE CUSTOMER!!!!
- RPRon PetersonOct 17, 20255.0They reset my hot spot on my phone and it worked!
- GGGeorgiaSep 30, 20255.0Mrs. Melissa was super helpful, she made my phone transfer so easy!
Frequently Asked Questions About Verizon
What are the Verizon Lake City store hours?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
What products does the Verizon Lake City store offer?
They offer the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as business cell phones, tablets, laptops, and 5G home internet services.
Can I schedule an appointment at the Verizon Lake City store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What delivery and pickup options does the Verizon Lake City store provide?
They offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Does the Verizon Lake City store accept mobile NFC payments?
Yes, they accept mobile NFC payments as well as debit cards and checks.
Is there free Wi-Fi available at the Verizon Lake City store?
Yes, free Wi-Fi is available for customers inside the store.
What are some nearby places I can visit before or after shopping at Verizon Lake City?
Nearby you can visit Tropical Smoothie Cafe for refreshments, Panera Bread for bakery and sandwiches, or enjoy entertainment at Regal UA Cinema 90 movie theater.
Are there any nearby medical services close to Verizon Lake City?
Yes, Mercy Medical Urgent Care and Dynamic Health Center are nearby for any health needs during your visit.
Where can I fuel up or find automotive services near Verizon Lake City?
Murphy USA #5671 gas station and Tire Mart for automotive repair and parts are conveniently close to the store.
What brands of smartphones can I find at Verizon Lake City?
Verizon Lake City carries the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.