Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Jacksonville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
321 reviews
5 stars
199
4 stars
26
3 stars
20
2 stars
5
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual staff members for their exceptional service, particularly Ronnie, Amiracle, and Jehanse, while others reported poor experiences with management and long wait times.
Store Environment
The store atmosphere was generally described as friendly and welcoming, with several customers noting the positive energy of staff members.
Management Issues
Several reviews highlighted issues with management, particularly regarding rudeness and unprofessional behavior, specifically mentioning a manager named Hugh.
Service Efficiency
Customers expressed frustration with long wait times and confusion regarding store hours, leading to dissatisfaction with service efficiency.
Product Knowledge
While many staff members were noted for their helpfulness and knowledge, there were instances of misinformation regarding products and services.
- SKsaripudi kiranNov 11, 20253.0It’s only been 2 weeks so far no complaints but not so great either but is bit better than my previous provider AT so far
- BCbrian churchOct 30, 20255.0Walked in was greeted by associate Ronnie. I went to the store for troubleshooting and he was more than happy to assist me. He fixed my phone within a few minutes and was a really cool dude. Nice store. Great staff. Thanks!
- BDBeryl DoughertyOct 20, 20255.0Brad was delightful to work with
- JPJennifer PorterOct 13, 20255.0I appreciate the customer service I received today from Ronnie Monroe. It’s not often these days that you find someone that really is trying to help you rather than just sell something to you. Thank you, Ronnie. You have put my loyalty back with Verizon. I appreciate you!
- JDJoy DestinySep 19, 20255.0I have been a Verizon customer for over a decade and have generally received excellent service. However, the customer service I received today from Amiracle was truly exceptional. She demonstrated professionalism, attentiveness, and a high level of expertise in her role. Amiracle ensured that I was completely satisfied with my service and created a welcoming experience that exceeded my expectations.
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Jacksonville offer?
The Verizon store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Jacksonville?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
Can I schedule an in-store appointment at the Verizon Jacksonville location?
Yes, you can schedule an in-store appointment through their website or app for a more convenient visit.
What are the available options for pickup and delivery at the Verizon store?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does the Verizon Jacksonville store accept mobile payments and debit cards?
Yes, the store accepts mobile NFC payments, debit cards, and checks, but does not require cash only.
Is free Wi-Fi available at the Verizon store in Jacksonville?
Yes, free Wi-Fi is available for customers inside the store.
How can customers use nearby FedEx Office Print & Ship Center when visiting Verizon?
After visiting Verizon, customers can conveniently use the nearby FedEx Office for printing, shipping, and freight services to manage their documents or parcels.
What dining options are close to the Verizon store for a meal after shopping?
Nearby restaurants such as Fox's Pizza Den, Wingstop, Chick-fil-A, and CAVA offer various food choices for customers to enjoy after their visit to Verizon.
Are there any wellness or spa centers near the Verizon Jacksonville store?
Yes, Sundays Sun Spa Wellness and Blossom Spa are nearby for customers seeking relaxation after their shopping experience.
What services does the Verizon store provide for business customers?
Verizon offers business cell phones, mobile hotspots, tablets, laptops, and wireless/mobile plans tailored for business needs.