Verizon

4.8
712 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Jacksonville Beach’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
36 3rd St S, Jacksonville Beach, FL
32250, United States

Hours

Reviews

4.8
710 reviews
5 stars
662
4 stars
16
3 stars
2
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Lucas, Amiracle, and Brandon.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers often noting that their issues were resolved in a timely manner.

Product Knowledge

Staff members were frequently commended for their expertise and ability to explain products and services clearly, helping customers make informed decisions.

Promotions and Savings

Several customers appreciated the staff's efforts to find promotions and savings, often resulting in lower bills or better service plans.

Positive Experiences

Overall, the majority of reviews reflected a high level of satisfaction with the service received, leading to repeat visits and recommendations.
  • JA
    janet allen
    Nov 11, 2025
    1.0
    Four staff at their station and one with a customer. Other three sitting in front of their laptops. One said we will get to you in a minute. Waited 10 minutes with no offer to assist. Told staff I was leaving and would go elsewhere where I could get assistance. Response-OK. Poor customer service.
  • HH
    Hanna Himmelman
    Nov 6, 2025
    5.0
    Such an amazing experience!! Went to go get the new iPhone and switch my plans and Noel helped me so quickly and efficiently!!! Very friendly and amazing service!
  • CH
    Cynthia Haynes
    Nov 6, 2025
    5.0
    I went into Verizon on A1A to inquire about a bill. Both Gentlemen (one was the manager) that helped me went out of their way to help me rectify the situation. They were very professional and kind.
  • CH
    Cecilia Hennig
    Oct 27, 2025
    5.0
    I can not say enough wonderful things about my recent experience with Verizon store at Jax. Beach, Fl. Within past 2 weeks, my first encounter was with Lucas. He had the task of separating two of us from one account, setting me up on new account and setting me up with a new phone. The second employee, Dylan assisted me with separating my last bill for reconciliation and finding the right cord i needed for my new phone to charge in my card. The other two, Maya and Jasper assisted me on a couple of questions. The encounters I have had at this store are beyond kind, helpful and efficient.
  • EH
    Earl Hood
    Sep 26, 2025
    5.0
    I was going back and forth on upgrading my phone, so I went to store 36, Jacksonville Beach, Fl.. I then met Lucas Welnetz, who was very professional , knowledgeable, and respectful. I was very impressed with his knowledge, it helped my decision a lot easier to upgrade my phone.

Frequently Asked Questions About Verizon

What services does the Verizon store at 36 3rd St S offer?

The Verizon store offers wireless device upgrades, including Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola phones, along with Verizon plans, accessories, exclusive services, and promotions.

What are the store hours for Verizon in Jacksonville Beach?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.