Verizon

4.8
711 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Jacksonville Beach’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
36 3rd St S, Jacksonville Beach, FL
32250, United States

Hours

Reviews

4.8
709 reviews
5 stars
661
4 stars
16
3 stars
2
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their friendliness, professionalism, and willingness to go above and beyond to assist.

Staff Knowledge

Numerous reviews noted the staff's extensive knowledge about products and services, which helped customers make informed decisions.

Efficiency

Customers frequently mentioned quick service and efficient problem resolution, often completing transactions faster than expected.

Mixed Experiences

While many had positive experiences, some customers reported issues with billing and service quality, suggesting inconsistency in customer experiences.
  • JA
    janet allen
    Nov 11, 2025
    1.0
    Four staff at their station and one with a customer. Other three sitting in front of their laptops. One said we will get to you in a minute. Waited 10 minutes with no offer to assist. Told staff I was leaving and would go elsewhere where I could get assistance. Response-OK. Poor customer service.
  • HH
    Hanna Himmelman
    Nov 6, 2025
    5.0
    Such an amazing experience!! Went to go get the new iPhone and switch my plans and Noel helped me so quickly and efficiently!!! Very friendly and amazing service!
  • CH
    Cynthia Haynes
    Nov 6, 2025
    5.0
    I went into Verizon on A1A to inquire about a bill. Both Gentlemen (one was the manager) that helped me went out of their way to help me rectify the situation. They were very professional and kind.
  • CH
    Cecilia Hennig
    Oct 27, 2025
    5.0
    I can not say enough wonderful things about my recent experience with Verizon store at Jax. Beach, Fl. Within past 2 weeks, my first encounter was with Lucas. He had the task of separating two of us from one account, setting me up on new account and setting me up with a new phone. The second employee, Dylan assisted me with separating my last bill for reconciliation and finding the right cord i needed for my new phone to charge in my card. The other two, Maya and Jasper assisted me on a couple of questions. The encounters I have had at this store are beyond kind, helpful and efficient.
  • EH
    Earl Hood
    Sep 26, 2025
    5.0
    I was going back and forth on upgrading my phone, so I went to store 36, Jacksonville Beach, Fl.. I then met Lucas Welnetz, who was very professional , knowledgeable, and respectful. I was very impressed with his knowledge, it helped my decision a lot easier to upgrade my phone.

Frequently Asked Questions About Verizon

What services does the Verizon store at 36 3rd St S offer?

The Verizon store offers wireless device upgrades, including Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola phones, along with Verizon plans, accessories, exclusive services, and promotions.

What are the store hours for Verizon in Jacksonville Beach?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.