Verizon

4.6
708 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Inverness’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
238 S Us Highway 41, Inverness, FL
34450, United States

Hours

Reviews

4.6
706 reviews
5 stars
597
4 stars
42
3 stars
18
2 stars
9
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to go above and beyond.

Sales Experience

Several reviews mentioned positive experiences with sales representatives who helped customers find the best deals and options for their needs.

Mixed Experiences

While many customers had great interactions, some reported issues with billing, service quality, and the store being a third-party reseller, leading to confusion and dissatisfaction.

Product Knowledge

Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.

Store Environment

The store was generally described as friendly and welcoming, although there were some complaints about long wait times and unprofessional behavior from certain staff members.
  • RR
    Ruby Red
    Jan 2, 2026
    5.0
    Jordan was outstanding today! He helped me transfer my service from T-Mobile upgrading from iPhone XR to iPhone Pro 17 and all the extra perks that came with it. Phenomenal customer service was offered and he just made the entire process easy peasy! He really deserves a ten star rating. I love my new phone😊 Thank you so very much!!!
  • RB
    Richard Bohnenberger
    Dec 21, 2025
    1.0
    Have had my phone for less than a month and most of the time it don't work because it's loaded with nonsense I took it back rwo days ago and I have to go back again today .
  • RC
    Robert Combs
    Dec 10, 2025
    5.0
    I had an outstanding experience with Alex at Verizon. He helped me trade in my iPhone 13 Pro for the new iPhone 17 Pro, and the entire process was smooth, fast, and completely stress-free. Alex took the time to explain all my options clearly, walked me through the trade-in details, and made sure I got the best possible deal. He was patient, knowledgeable, and genuinely focused on making sure I left happy with my upgrade. It’s rare to find a salesperson who’s both professional and personable, but Alex nailed it. If you’re thinking about upgrading or need help with anything Verizon-related, I highly recommend asking for him. Great customer service all around!
  • GG
    Geri
    Dec 3, 2025
    5.0
    Jordan Boulerice is a knowledgeable, kind, and energetic young man that is so patient in all he does to help his customers.Thank you, Jordan and all. Geri Lainhart
  • GS
    gilberto suarez
    Oct 17, 2025
    5.0
    Cassie was absolutely amazing! She went above and beyond to help me get my issue solved, and she did it with patience, professionalism, and a great attitude. She took the time to really listen to what was going on, kept me updated throughout the process, and made sure everything was fully taken care of before I left. It’s rare to find someone who truly cares about their customers the way Cassie does. She turned what could have been a stressful situation into a smooth and positive experience. Verizon is lucky to have her if you get the chance to work with Cassie, you’re in great hands!

Frequently Asked Questions About Verizon

What products and brands are available at Verizon in Inverness?

Verizon in Inverness offers wireless devices from brands like Apple, Samsung, Motorola, Google, LG, HTC, and Asus, including smartphones, tablets, and accessories.

What services does Verizon at 238 S Us Highway 41 provide?

They offer Verizon wireless plans, prepaid wireless, Hum Smart Car services, home phone and internet, mobile hotspot, and Verizon Wireless services.