Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 807 N Homestead Blvd in Homestead, FL 33030
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
277 reviews
5 stars
209
4 stars
12
3 stars
6
2 stars2
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Antonio, Noelys, and Christopher.
Service Efficiency
Several reviews highlighted the efficiency of service, with quick assistance and smooth phone transfers, although some customers experienced long wait times.
Negative Experiences
A number of customers reported poor service experiences, including rude staff, lack of assistance, and issues with communication.
Store Management
There were complaints about the management and staffing levels, with some customers noting that there were often too few employees available to assist customers.
Product Knowledge
While many employees were noted for their knowledge, some customers expressed frustration over staff not being able to answer specific product questions.
- EMEnrique Moreno2 days ago5.0Buen trato y muy eficientes , los recomiendo a todos
- KRKerri RickertSep 17, 20255.0Excellent Verizon store. Employee s are extremely professional and knowledgeable. The service was great. They helped us and resolved all our issues. Well Done!!!!
- RMRobert MoorhouseSep 7, 20255.0Robert Melendez was Truly Helpful. Smart, personable, and super-effective. A Big Thumbs Up for an impressive young man!
- PCPaulyne CorneauAug 18, 20255.0Brian is an excellent manager at this branch. He assisted my friend with her purchase of new phone last week. She was very satisfied with how patient he was with her and knowledgeable.
- DDDoreen DeMarcoJul 24, 20255.0Great service! They ordered my new phone and when it came in transferred everything from my old phone. I didn't have to do a thing.
Frequently Asked Questions About Verizon
What brands does Russell Cellular in Homestead, FL offer?
Russell Cellular offers brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Russell Cellular at 807 N Homestead Blvd?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular provide in-store pickup service?
Yes, Russell Cellular offers in-store pickup for their products.
What payment options are available at Russell Cellular in Homestead?
Customers can pay using American Express, Cash, Discover, Mastercard, and Visa.
Is the Russell Cellular store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can I schedule a visit or service at Russell Cellular?
You can schedule through the My Verizon app or use the quick link provided on their website.
What types of products and services does Russell Cellular offer?
They offer Verizon Wireless service, cellular phones, smartphones, tablets, accessories, smartwatches, prepaid plans, home phone service, and home internet.
What nearby places can I visit before or after shopping at Russell Cellular?
Nearby you can visit pet stores like Pet Supermarket and VIP Petcare Vaccination Clinic, or enjoy a sushi meal at Nikko restaurant. H&R Block for financial services is also close by.
Are there any nearby services for document printing or shredding near Russell Cellular?
Yes, Documentoz offers printing and legal services, and Shred Nations provides shredding services nearby.
What beauty and grooming options are near Russell Cellular?
Nearby you can find Hair Cuttery, Sweet N Sassy Hair, and other hair salons for your beauty and grooming needs.