Verizon

4.9
583 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Green Cove Springs, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1342 N Orange Ave.

Details

  • Curbside pickupNot available

Location

Verizon
1342 N Orange Ave, Green Cove Springs, FL
32043, United States

Hours

Reviews

4.9
583 reviews
5 stars
552
4 stars
10
3 stars
5
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jordan received numerous accolades for his exceptional customer service, being described as knowledgeable, patient, and helpful.

Staffing Issues

Several reviews highlighted concerns about long wait times and inadequate staffing, particularly when Jordan was the only employee available to assist multiple customers.

Sales Experience

Mixed feedback on the sales process; while many praised the helpfulness of staff, some customers felt pressured into upgrades and experienced dissatisfaction with the sales tactics.

Overall Satisfaction

Despite some negative experiences, many customers expressed high satisfaction with their overall experience, particularly with Jordan and Luke, recommending the store for future visits.
  • RK
    Roger Kappe
    2 days ago
    5.0
    Jordan was very helpful. He helped us transfer our information and was very knowledgeable. Would highly recommend them.
  • KJ
    Karen Jacobs
    Jan 4, 2026
    5.0
    Jordan was extremely helpful, he went above and beyond to make sure everything I needed was taken care of. I would absolutely recommend Jordan to anyone who is looking for professional support and service. Outstanding, was a complete pleasure to work with.
  • JG
    Jordan Greenert
    Dec 26, 2025
    5.0
    Jordan is a phone wizard - extremely helpful, direct and knowledgeable, managed helping three customers at the same time with ease and grace. Amazing experience, five stars, 10/10 - thank you thank you thank you Jordan! 🌟
  • BO
    Becky Oneal
    Dec 20, 2025
    5.0
    Jordan was amazing. Best service i have ever had. Very patient with me and my family. Highly recommend everyone come see him.
  • LS
    Laurel Sorber
    Dec 1, 2025
    2.0
    I have never been so unheard by a salesman before! Didn’t listen or hear a word I said! And while upgrading HI at HIS request he didn’t review my account to see that I would lose a discount so I actually have to pay more now just because I completed the upgrade HE requested.

Frequently Asked Questions About Verizon

What products and services does Verizon at 1342 N Orange Ave offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

What are the store hours for Verizon in Green Cove Springs?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 6:00 PM, with extended hours during certain holidays.