Visit our store at Fort Lauderdale for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on staff performance is mixed; while some employees like Rick, Claude, and Vishal received high praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.
Sales Practices
Several customers reported issues with misleading information regarding plans and promotions, leading to dissatisfaction and claims of dishonesty from sales representatives.
Store Experience
Customers noted long wait times and busy conditions, with some expressing frustration over the service speed and efficiency during their visits.
Staff Knowledge
While many customers appreciated knowledgeable staff who provided effective solutions, there were instances where employees were perceived as uninformed or unhelpful.
Overall Satisfaction
Overall experiences varied greatly; some customers left satisfied and loyal, while others expressed strong dissatisfaction and a desire to switch providers.
RR
Renee Ross
5 days ago
1.0
Nothing express about express locker, doesn’t answer the phone took over 8hours to get my AirPods. Terrible customer service.
JS
Joseph S
Nov 8, 2025
5.0
Shane was very patient and helpful in resolving my billing issue
More employees like Shane will help improve your service
DN
David Nahama
Oct 18, 2025
5.0
Liz and Chris are super polite and most knowladgeble.Higly recommend
OA
Oumr Alwan
Oct 12, 2025
1.0
Staff so rude....including management...
LL
Lynn
Oct 11, 2025
5.0
Simon is the best he is very knowledgeable and patient with older customers. He made traveling to the store a pleasure.
What products can I find at the Verizon store in Fort Lauderdale?
You can find the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and 5G home internet solutions at the Verizon store in Fort Lauderdale.
What are the store hours for Verizon in Fort Lauderdale?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
How can I schedule an in-store appointment at Verizon Fort Lauderdale?
You can schedule an in-store appointment by visiting Verizon's website or through the My Verizon app using the provided quick link.
Does the Verizon Fort Lauderdale store offer in-store pickup?
Yes, the store offers in-store pickup for online orders along with free 2-day shipping, express lockers, and same-day delivery in some areas.
What payment methods does Verizon in Fort Lauderdale accept?
Verizon accepts debit cards, mobile NFC payments, and paychecks; they do not require cash only.
What wireless plans are available at Verizon Fort Lauderdale?
The store offers mobile plans, wireless internet plans, and voice plans to meet various customer needs.
What languages are supported at the Verizon Fort Lauderdale store?
The store supports both English and Spanish to assist customers.
Which nearby dining options are available if I visit Verizon Fort Lauderdale?
You can dine at nearby restaurants such as Ruth's Chris Steak House and J. Alexander's, excellent places to enjoy a meal before or after your visit to Verizon.
Are there any nearby places for leisure or outdoor activities near Verizon Fort Lauderdale?
Yes, the South Fork Middle River park is nearby, offering a nice spot for outdoor leisure activities around your visit to Verizon.
How can nearby services like Exotic Eyewear Optical and Sunsure Insurance be helpful when visiting Verizon Fort Lauderdale?
When visiting Verizon, you can also access local services nearby such as Exotic Eyewear Optical for eye care and Sunsure Insurance for health insurance needs, making it convenient to handle multiple errands in one trip.