Verizon

4.0
626 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Fort Lauderdale for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2501 N Federal Hwy, Fort Lauderdale, FL
33305, United States

Hours

Reviews

4.0
504 reviews
5 stars
315
4 stars
55
3 stars
27
2 stars
17
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Rick, Claude, and Veronica, highlighting their patience and dedication in resolving issues.

Mixed Experiences

While some customers had excellent experiences, others reported rude service and misinformation, particularly regarding billing and promotions.

Staff Knowledge

Several reviews noted the staff's knowledge and ability to assist with technical issues, although there were instances of staff being unhelpful or dismissive.

Store Environment

The store's atmosphere received mixed feedback, with some customers appreciating the friendly service while others described a lack of urgency and professionalism from certain employees.
  • ML
    Mookie Seat lannone
    2 days ago
    1.0
    After you get their service and a new phone they don't care about you anymore if you need more help with your new phone the next day they charge you 29,95 for a consultation,never had this happen to me with other providers very unhappy
  • BS
    Benoy Sanil
    Jan 5, 2026
    5.0
    Had a complex issue, and Shane was able to handle it with quickness, competence, and poise! Super happy with my experience and my new phone! Promote this man and set him up for success!
  • HC
    Hermione Clark
    Jan 4, 2026
    5.0
    We came in to transfer phone and data to my husband’s new phone. Shane was very helpful and work quick and effective to complete the transfer.
  • RC
    Ricardo Cerny-Garcia
    Dec 31, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Veronica from Verizon at Navy Federal was an absolute lifesaver. I was completely stuck trying to activate my account, and she stepped in with patience, clarity, and genuine care. She didn’t rush me, didn’t pass me off, and made sure everything was fully resolved before ending the call. What really stood out was how calm and reassuring she was during a stressful moment. She explained everything clearly, double-checked the details, and stayed with me until my account was successfully activated. That level of dedication and professionalism is rare. Veronica truly went above and beyond — she didn’t just do her job, she made a real difference. Verizon is lucky to have her.
  • CM
    Carlos Moscarella
    Dec 30, 2025
    5.0
    I read the reviews before going and was extremely happy they were right on!! Service was mazing and they helped me a with everything I went there for!! Best Verizon I have been to!!

Frequently Asked Questions About Verizon

What products can I find at the Verizon store in Fort Lauderdale?

You can find the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and 5G home internet solutions at the Verizon store in Fort Lauderdale.

What are the store hours for Verizon in Fort Lauderdale?

The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.