Verizon

4.6
353 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Fernandina Beach, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1845 S 8th St.

Details

  • Curbside pickupNot available

Location

Verizon
1845 S 8th St, Fernandina Beach, FL
32034, United States

Hours

Reviews

4.6
345 reviews
5 stars
297
4 stars
11
3 stars
8
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Thomas and Gabriel, for their friendly, knowledgeable, and helpful service.

Technical Assistance

Many reviews highlighted the staff's ability to assist with technical issues and phone upgrades, making the process smooth and efficient.

Professionalism

The professionalism of the staff was frequently noted, with customers appreciating their patience and thorough explanations.

Store Environment

The store was described as clean and inviting, contributing to a positive shopping experience.

Mixed Experiences

While many had positive interactions, some customers reported issues with follow-up and administrative errors, particularly related to billing.
  • JM
    jeffrey mokris
    4 days ago
    5.0
    Thomas was great. Good phone guy. I can tell he is a Great manager. Huge respect for him
  • SL
    Steve Lieb
    Nov 12, 2025
    5.0
    Luke was totally awesome! He made buying a phone, watch, and setup super easy. Very knowledgeable and thorough. He is truly a credit to the organization!!!
  • CC
    Charles Corbett
    Oct 31, 2025
    5.0
    I've had to go to a lot of phone stores over the years and this is the best one by far. Staff is kind, professional and very helpful. He got me a new iPhone and iPad for almost nothing and saved me a lot of money on my streaming. Thomas was incredible to work with.
  • MM
    mokey midget
    Oct 28, 2025
    5.0
    I’ve had the best experience here with β€œThomas” he was able to help me with all of my needs, I came in for a new phone and a transfer and he was able to properly communicate everything to me even when I got confused, 10/10 experience the man deserve a raise πŸ™ŒπŸ™ŒπŸ™ŒπŸ™ŒπŸ™ŒπŸ™ŒπŸ™ŒπŸ™ŒπŸ™ŒπŸ™Œ
  • RN
    Roger Nordlinger
    Oct 27, 2025
    5.0
    I Went in to this store when they opened and was greeted by Gabriel. He was friendly and knowledgeable. Gabriel was patient and delivered. Great work and thank you Gabriel!

Frequently Asked Questions About Verizon

What types of products does Verizon in Fernandina Beach offer?

Verizon offers a wide range of products including smartphones, tablets, wireless devices, phone cases, smart accessories, connected smartwatches, and more from brands like Apple, Samsung, Google, and Motorola.

What services are available at the Verizon Wireless Zone in Fernandina Beach?

Services include bill payments, new lines, upgrades, device activation, device financing, free bill analysis, Verizon Unlimited plans, prepaid plans, and wet phone recovery among others.