Business Details
About
Cell Phone Store
TCC Dunnellon, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 11150 N Williams St.
Location
Hours
Reviews
4.7
296 reviews
5 stars
261
4 stars
11
3 stars2
2 stars4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff, particularly John, Katelyn, and Brandon.
Professionalism
Several reviews highlighted the professionalism of employees, especially John, who was noted for his patience and thoroughness.
Knowledgeable Staff
Customers frequently mentioned the staff's knowledge and ability to explain technical details clearly.
Mixed Experiences
While many had positive experiences, some customers reported issues with service and miscommunication regarding plans.
Store Environment
The store was described as busy, with some customers expressing frustration over wait times and service capacity.
- ABAmy BollerNov 13, 20255.0I arrived with an urgent issue while traveling, unable to access my phone, maps, directions and more, totally freaked out! John was in the store and was so reassuring, calm and was able to get me up and running quickly! Thank you John, you're an asset to your company!
- JHJay HoustonNov 3, 20255.0My husband and I visited the store yesterday to upgrade our phones. John was the associate who helped us and he was amazing! There were two people ahead of us and he kept us updated frequently on progress and was even able to start working on our upgrades while he was working on other customer’s services. He was polite, engaging, and quick! We loved working with John. Go see him! You will not be disappointed. Thank you, John, for your outstanding customer service!
- RCRonald CopperOct 28, 20254.0Phone got absolutely blasted by yellow dog water from the place up the road when I was visiting. Weird stares and they found my situation "amusing". Good folks, actually somehow saved the phone which i'm reviewing from currently. Just wish they'd be a bit more professional about the pee situation.
- BMBarbara MaisevichOct 13, 20255.0John was amazing! Excellent customer service! Excellent patience! Very professional! Never felt rushed and will return in the future! Thank you John!
- LFLisa FerrisSep 6, 20255.0John G in Dunnellon was just the best... he took the initiative to get us every discount available and took the time to transfer everything with the best attitude even though it was closing time on a Saturday night... excellent customer service... thank you John, you make Verison a great place to do business 👍
Frequently Asked Questions About Verizon
What services does Verizon at 11150 N Williams St in Dunnellon offer?
Verizon at 11150 N Williams St offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services including prepaid plans, bill payments, new lines, upgrades, device activation, and more.
What brands of devices can I find at this Verizon authorized retailer?
You can find devices from Apple, Samsung, Motorola, LG, and HTC at this Verizon authorized retailer.
What are the store hours for Verizon at this location?
The store is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does this Verizon store offer in-store and curbside pickup options?
Yes, the store offers both in-store pickup and curbside pickup services for your convenience.
How can I schedule an appointment or service with this Verizon store?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Which payment methods are accepted at this Verizon store?
The store accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
What nearby dining options are available near the Verizon store at 11150 N Williams St?
Nearby dining options include Subway, Little Caesars Pizza, China House, Pizza Hut, and Wendy's, perfect for grabbing a meal before or after your visit.
Are there nearby services that could complement my visit to Verizon in Dunnellon?
Yes, nearby services include UPS Authorized Shipping Outlet for courier needs, Dunnellon Pharmacy for health products, and ARCpoint Labs of Dunnellon for medical testing.
What places of interest are located near Verizon at 11150 N Williams St for local visitors?
Local points of interest nearby include Dunnellon Community Cemetery and the Dunnellon Welcome Center, which offers travel and event planning services.
How does the Verizon store contribute to the local Dunnellon community?
Proceeds from every purchase at this Verizon store go directly toward doing good in the local Dunnellon community.