Cricket Wireless Authorized Retailer

4.7
179 reviews
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Business Details

11582 N Williams St Ste 501, Dunnellon, FL
34432, United States
(352) 289-6900
https://www.cricketwireless.com/stores/fl/dunnellon/11582-n-williams-st-ste-501
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About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Dunnellon store today.

Location

Cricket Wireless Authorized Retailer
11582 N Williams St Ste 501, Dunnellon, FL
34432, United States

Hours

Reviews

4.7
179 reviews
5 stars
162
4 stars
5
3 stars
4
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by employees like Devin, Tara, Cathy, and Anny, highlighting their knowledge, patience, and willingness to help.

Employee Recognition

Several reviews specifically mentioned individual employees by name, indicating a strong positive impression of their service, with Tara and Anny frequently noted as outstanding.

Store Experience

Customers expressed satisfaction with the store environment and the overall shopping experience, often mentioning the helpfulness of staff and the pleasant atmosphere.

Product Knowledge

Employees were recognized for their expertise and ability to explain products and services clearly, making customers feel comfortable and informed.

Mixed Experiences

A few reviews indicated dissatisfaction with service, particularly regarding specific interactions that did not meet customer expectations.
  • SS
    Stephanie
    Oct 24, 2025
    5.0
    Devin was fabulous and very knowledgeable! Kudos! Best helper I have had!
  • DK
    Dustin Kelley
    Oct 7, 2025
    5.0
    Devin took great care of us.. very knowledgeable and not pushy.. great place and great employee
  • DL
    Diane Lawson
    Oct 7, 2025
    5.0
    The customer service skills from the young man Devin in this store has well surpassed any expectation I've had from any phone service I've been to, he was kind , and answered every question I had making things easy to understand. I was referred to cricket by my friend and now I see where all the hype comes from. If you need a new phone and some good quality customer service come see Devin. Well done .
  • AA
    Ana lilia Ayala
    Sep 21, 2025
    5.0
    Devin has been a pleasure we got an iPhone and are new to iPhone he’s been more then patient helping us learn about the phone and answered every question with kindness We live pretty far from the store but don’t mind traveling for this type of customer service
  • LS
    Lisa Sweeney
    Aug 20, 2025
    5.0
    There's the most wonderful girl there named Tara who gave excellent customer service. So rare to find. She was so patient and kind. I am not tech savvy and she explained everything. She is an asset to cricket. Highly recommend. Anna is also excellent.
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Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer offer?

Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.

Where is the Cricket Wireless Authorized Retailer located in Dunnellon, FL?

The store is located at 11582 N Williams St Ste 501, Dunnellon, FL 34432.