Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Doral for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
357 reviews
5 stars
193
4 stars
32
3 stars
16
2 stars
13
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Wait Times
Many customers reported long wait times for service, often exceeding an hour, leading to frustration and dissatisfaction.
Store Operations
Customers expressed concerns about the store's operational hours and management, citing instances of the store being closed during posted hours and poor handling of customer inquiries.
Product Knowledge
Several reviews highlighted a lack of product knowledge among staff, resulting in misinformation and unresolved customer issues.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, particularly praising specific employees for their exceptional service and support.
- JJJumboNov 4, 20251.0Worst Verizon ever!!! Don’t come here, they are rude to customers and don’t want to work!! Especially this women in the picture below!
- MCMario Andres Merlini ContrerasOct 8, 20251.0Pésima atención, pésimo servicio y el cobro del servicio por las nubes. Si pueden elegir otra empresa háganlo…
- AOAbraham OrtegaSep 23, 20251.0This place is useless. I ordered a case very early yesterday and it wasn't ready until the other day and they supposedly have it in stock. I don't recommend visiting this place.
- JVJe VoSep 13, 20253.0The store is okay but the company needs to improve.
- GGGRCJul 22, 20255.0So waiting here is hit or miss based on the amount of customers, through No fault of the employees working there. That being said, I have recently had an amazing experience there!! It began first with Jamie, an experienced, considerate and patient team member, who thoroughly explained all the details of my transactions, as well as options that could benefit me. In addition to his incredible service, was also the former store manager, Roberto. He helped me out on his last day before moving on to another position he was promoted to within the organization. That was the day my new phone arrived and he helped me with transferring all the information, settings, etc, successfully. Also, by answering the no less than one *billion questions I had for him, lol!! And, by staying considerably late after the store had closed to complete everything and reassure I was good with the new device. You want to know where the extra money goes that you pay Verizon instead of the competition?? Well that's where it is right there, with those kind of team members that put the customer first, before their own needs and even their schedule! Thank you one billion, Roberto!! I also did have a chance to work with (albeit for a short time) Diana, the assistant store manager, which equally went above and beyond to make sure my experience was extraordinary! Soon I'll be heading back for another go round with Jamie, for some final details to go over/answer, but I can definitely tell you, if you have to wait at this place, it's only because the employees are taking their time to give every single customer the very best experience they can and make sure that when they leave, they are fully satisfied. So, just go when you have some time to *spare and I guarantee, it will be worth your while. Keep up the great work guys and I'll keep coming back for more...
Frequently Asked Questions About Verizon
What products does Verizon offer at their Doral store?
Verizon offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices such as cell phones, mobile hotspots, tablets, and laptops.
What are the opening hours for Verizon in Doral?
The Verizon store in Doral is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment for a visit at the Verizon Doral store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What payment methods are accepted at Verizon in Doral?
Verizon accepts checks, debit cards, and mobile NFC payments. They do not require cash only.
Does Verizon in Doral offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Which languages are spoken at Verizon in Doral?
The Verizon store in Doral supports English and Spanish languages.
How can nearby transit or places help when visiting Verizon in Doral?
Verizon Doral is conveniently located near places like FedEx Office Print & Ship Center and travel services such as RushMyPassport in FedEx Office, allowing customers to combine errands efficiently.
Are there dining options close to Verizon in Doral for before or after your visit?
Yes, nearby dining choices include Yuki Hana and Bistro Bul Go Gi for Korean cuisine, Umami Japanese Restaurant for sushi, and Starbucks for coffee and smoothies.
What other services or shops are near Verizon that might interest customers?
Nearby are service providers like Genesis Beauty Salon, Millennium Antiaging & Surgery Center for skincare, and insurance agencies like Univista Insurance, making it convenient to manage multiple needs in one trip.
How can I connect with Verizon Doral online or on social media?
You can visit their website, connect via their Facebook page "VerizonFLDoral", or follow their Instagram and Twitter handle "Verizon" for updates.