Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Davenport, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
523 reviews
5 stars
448
4 stars
23
3 stars
9
2 stars
11
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their helpfulness, knowledge, and attentiveness, with specific mentions of employees like Davi, Javier, and Angel.
Staffing Issues
Several reviews noted long wait times due to insufficient staff, indicating a need for more employees to handle customer volume.
Product Knowledge
Customers frequently highlighted the staff's expertise in explaining products and services, contributing to a positive buying experience.
Mixed Experiences
While many customers had excellent experiences, some reported issues with service quality, including unacknowledged wait times and unresolved problems.
Follow-Up Service
Customers appreciated follow-up communications from staff to ensure satisfaction with their purchases and to address any ongoing issues.
- ABAlba BuesoNov 11, 20255.0Excelente atencion
- HSHolly SousaNov 5, 20255.0I went in to Verizon US 27 unit B this evening with a problem with my phone. Quanz was the customer service associate on duty. THANK GOD she was there! She is patient understanding, and embodies the ideal customer service professional. She is knowledgeable and would not be satisfied until she not only solved our problem, but recognizing our anxiety, reassured us. Truly an asset to your team, and the whole Verizon Wireless company! God bless you, Quanz ! Holly and Steve Sousa
- JFJames FlemingOct 25, 20255.0Tom was AWESOME!!!!!!
- YRYayi RaicesOct 24, 20255.0Tom helped me soo much he got me and my family what we need. He showed he cared and it was not about selling me phones but about what i needed for my family.
- 9U999 UriOct 15, 20251.0one person working only took 1 full hour to a help another customer i just wanted to pick up my device i ended leaving after waiting a hour terrible way to run a business
Frequently Asked Questions About Verizon
What types of products does Verizon at 39891 Highway 27 offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Apple, Samsung, and Motorola.
What are the store hours for Verizon in Davenport, FL?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon provide in-store pickup service?
Yes, Verizon offers in-store pickup for customers purchasing products.
Which payment options are accepted at this Verizon store?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there recycling options for electronics at Verizon in Davenport?
Yes, this Verizon location offers electronics recycling services.
What languages are spoken at the Verizon Davenport store?
Verizon staff can assist you in English and Spanish.
Where is Verizon located in Davenport, FL?
Verizon is located at 39891 Highway 27, Unit B, Davenport, FL 33837, USA.
What nearby places can I visit when shopping at Verizon in Davenport?
You can visit St. Charles Plaza shopping center, which includes Publix Super Market and Walgreens pharmacy, perfect for errands before or after your visit to Verizon.
Are there dining options near Verizon in Davenport?
Yes, you can enjoy meals nearby at Crispers Fresh Salads, Soups and Sandwiches or La Criolla Cafe & Restaurant, great spots for a quick lunch or relaxing dinner.
Can I find financial services close to the Verizon store in Davenport?
Yes, several ATMs including Coinhub Bitcoin ATM and LibertyX Bitcoin ATM, as well as Western Union money transfer services, are nearby for your convenience.