Visit our store at Dania for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers reported poor customer service experiences, including rudeness, lack of assistance, and feeling ignored.
Professionalism
While some employees were praised for their professionalism and helpfulness, others were criticized for unprofessional behavior and incompetence.
Sales Practices
Several reviews mentioned deceptive sales practices, with customers feeling misled about promotions and charges.
Wait Times
Customers frequently complained about long wait times and inadequate staffing, leading to frustration during visits.
Mixed Experiences
There were mixed reviews regarding the overall experience, with some praising specific employees while others had negative encounters.
AM
Alani Mikaiya
3 days ago
5.0
I went inside this store and upon walking in immediately I was greeted by ms Miya she greeted me with such a warming smile and made me feel welcome. Marcus who assisted me with purchasing new service was amazing from beginning to end. He was kind, genuine and very knowledgeable about all
Devices and plans. He was fast and efficient and helped me with getting my new iPhone! This guy needs a raise! I would highly recommend this store for service their customer service is out of this world!! Great job guys!!
MM
MsMoe
Oct 31, 2025
1.0
The people running this place are far from professional. I can't believe that I wasted my time going over there twice. They will treat you great when purchasing something, but the minute you return with a problem, they have no interest in solving your problem. The owner must be related to these people to allow such behavior in a professional setting. I will never go back to that location ever again!
KJ
K J
Oct 19, 2025
1.0
There is this stuck up Hispanic woman employee that think she to good for her job. Purposely flagging peoples accounts judging them based off race and other factors. New employees at this location is needed.
MD
Marvin “El Marvo” Dabel
Oct 1, 2025
5.0
They're very professional and friendly
SG
Sean Gaffney
Sep 17, 2025
1.0
I recently had to get a new phone because mine got wet. This was a very painful process trying to transfer over the data and none of it got fully completed. And then they told me they were going to waive any transfer fee. They never told me how much they would charge but said, "Don't worry, we'll take care of this for you." Then they turned around and billed me $65 later. So now I have a phone that I got billed $65 for a transfer that's not complete, and I've been spending the last several days trying to fix this myself.
What are the operating hours of the Verizon store in Dania, FL?
The Verizon store in Dania is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones are available at this Verizon store?
You can find the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Motorola, Kyocera, and TCL at this store.
Does the Verizon store offer online shopping and in-store pickup?
Yes, you can shop online and pick up your order in-store. They offer free 2-day shipping, express lockers, and same-day delivery options in select areas.
What services can I get at the Verizon store in Dania?
The store offers mobile plans, wireless internet plans, voice plans, and products such as business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment at this Verizon store?
Yes, you can schedule an in-store appointment either through their website or via the My Verizon app.
What payment methods are accepted at the Verizon store?
The store accepts debit cards, mobile NFC payments, checks, and does not require cash only transactions.
Is the Verizon store located near any coffee shops where I can grab a drink before or after shopping?
Yes, Starbucks is nearby, so you can enjoy a coffee before or after your visit to the Verizon store.
Are there any restaurants close to the Verizon store to dine in after your visit?
Yes, First Watch - Dania Pointe, known for breakfast and brunch, and Outback Steakhouse, a popular steakhouse and bar & grill, are nearby dining options.
Can I access other health services near the Verizon store?
Yes, Aspen Dental - Dania Beach and Dania Dermatology are nearby for dental and dermatology services respectively.
Does the Verizon store in Dania support languages other than English?
Yes, the store offers services in both English and Spanish to assist a diverse customer base.