Verizon

4.4
737 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Crystal River’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1180 N. Suncoast Blvd., Crystal River, FL
34429, United States

Hours

Reviews

4.4
726 reviews
5 stars
582
4 stars
36
3 stars
20
2 stars
20
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Mitch, Mario, and Abe.

Efficiency

Customers frequently noted quick service and efficient problem resolution, with many expressing satisfaction with the speed of their transactions.

Billing Issues

Several reviews highlighted ongoing problems with billing accuracy and communication, leading to frustration among customers.

Product Knowledge

Staff demonstrated strong knowledge of products and services, helping customers find the best plans and devices for their needs.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service quality and misinformation.
  • MJ
    Marty Johnson
    6 days ago
    1.0
    I don't think I've ever dealt with a staff (multiple employees) that were so useless in resolving a still known issue. Yes I did use the 'F' bomb. I imagine I'm not the only one. I've been getting a local doctors phone calls forwarded to my # for well over a month now. Multiple hospitals, home repair companies, and his daughter. Then a call from the sheriffs office last night who I have to guess was also intended for him and quite possibly critical. I have spent hours with Verizon (both the store and corporate) trying to resolve this issue. All I was trying to do was get in touch with someone in corporate that was capable of fixing the situation knowing they may have more info than the consumer would. And for the male employee that was so offended by hearing a swear word? Growing a pair would be my only recomendation.
  • RP
    rick plyler
    Nov 14, 2025
    5.0
    Mario was amazing. Suckoth me until everything was complete.
  • CS
    Christine Sobredo
    Sep 24, 2025
    5.0
    I’ve been with T-Mobile for 10+ years and I switched to Verizon today. Daniel and Mike D. made this switch extremely easy. Not only did they save me money, which is always a win, but they also took the time to make sure my phone number was ported over seamlessly with no issues whatsoever. You could tell that they truly take pride in making sure that the customer is happy with their decision to switch carriers. I will most definitely recommend this store, as well as Daniel and Mike, to my family and friends who may be interested in switching carriers. Check them out! You won’t regret it!
  • ES
    Erika Snyder
    Aug 31, 2025
    5.0
    Very helpful n always finding ways to save you money for a better service
  • BF
    bob freeburn
    Aug 25, 2025
    5.0
    Aaron was fantastic in taking care of everything I needed done on my phone. I'm going to Africa on a mission trip with our church and he got me all connected to the International plan for the duration of my trip. Great Job Aaron!

Frequently Asked Questions About Verizon

What brands of smartphones and devices can I purchase at the Verizon store at 1180 N. Suncoast Blvd.?

You can purchase devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, Asus, and Verizon Wireless at this location.

What are the operating hours of the Verizon store in Crystal River?

The store is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.