Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Staff Professionalism
The majority of reviews highlighted the professionalism and thoroughness of the veterinarians and staff, with specific mentions of individual doctors who provided excellent care.
Customer Service Issues
Several customers reported negative experiences with the front office staff, citing rudeness and poor communication, which detracted from their overall experience.
High Costs
Multiple reviews mentioned the high costs of services, with some customers expressing dissatisfaction over pricing and perceived misdiagnoses.
Positive Experiences
Despite some negative feedback, many customers expressed overall satisfaction with their experiences, noting the quality of care and the welcoming environment.
EP
Elizabeth Pigott
Jan 3, 2026
1.0
“Where we treat your pets as our own” — that slogan is incredibly misleading.
Today around 3:30 PM, my husband found our outside cat laying in our driveway, on her side, screaming, rolling her head around, and clearly in distress. We thought she was dying. I immediately called VCA Animal Hospital in Crawfordville to let them know we were on our way for an emergency exam. I was told they could examine her, but for a diagnosis we’d have to go to Allied.
We arrived at 3:50 PM — and the receptionist then told us the doctor would not see her at all. After being told over the phone that she would be examined. Apparently because it was close to 4 PM.
When an animal is clearly suffering, turning them away because it’s close to closing time is unacceptable. This clinic has cared for all of our pets, but after today, that ends. Compassion and integrity should not have a clock on them.
RE
Rita English
Nov 28, 2025
5.0
My sweet 15 year old snuggle Bunny was at the end of her treatment for pancreatitis, IBD and lymphoma. I called for an appointment and they got me in the same day to say goodbye to my little best friend. Calyn assisted with the information and was so kind. Dr Chalker was the vet and she was so helpful to get us through this painful time. I appreciate you all so much. Couldn’t have ask for better care. Thank you.
ML
Mia Light
Aug 7, 2025
5.0
The hospital is very clean, pleasant environment. From the moment you walk in you are treated with respect and kindness. The Drs are excellent. I am very glad I chose them for my dog whom I love very much.
SB
Selina Booth
Nov 16, 2021
5.0
Master Groomer provides excellent services.
CH
Candice Hunter
Jul 6, 2021
1.0
Good experience until Veterinarian Faith Hughes was outwardly rude to me in the checkout line. This lady was not even my Vet, and yet she felt compelled to blatantly disrespect me in front of her office staff. Her behavior was NOT professional at all, and I do not plan to return due to her nasty interference with my check-out!
Frequently Asked Questions About VCA Wakulla Animal Hospital
What are the operating hours of VCA Wakulla Animal Hospital?
VCA Wakulla Animal Hospital is open Monday to Thursday from 7:00 AM to 7:00 PM, Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
What types of pets does VCA Wakulla Animal Hospital care for?
They provide veterinary services for cats, dogs, and pocket pets.
What veterinary services are offered at VCA Wakulla Animal Hospital?
Services include advanced care, allergy and itchy skin relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, general care, heartworm disease treatment, internal medicine, medications, parasite control, wellness exams for pets of all ages, spay and neuter, vaccines, and weight loss programs.
Does VCA Wakulla Animal Hospital have any special offers for new clients?
Yes, new clients can access a Free First Exam coupon by visiting their website.
Where is VCA Wakulla Animal Hospital located?
It is located at 2571 Crawfordville Hwy, Crawfordville, FL 32327, USA.
How can I contact VCA Wakulla Animal Hospital?
You can reach them by calling their local phone number at +1 850-926-7153 or their main phone at +1 850-895-9051.
What are some nearby dining options near VCA Wakulla Animal Hospital?
Nearby dining options include Skybox Sports Bar & Grill, Savannah's Country Buffet, The Lemon Patch food truck, The Seineyard Mobile Kitchen (seafood), The Ark Ft LLC food truck and salad bar, Pizzza98 Fusion Kitchen (Indian and pizza), and McDonald's fast food restaurant. You might enjoy a meal at one of these places before or after your visit.
Are there any pet-related services near VCA Wakulla Animal Hospital?
Yes, nearby is another VCA Animal Hospital that offers pet grooming, veterinary, and medical services, which can be a complementary option for pet care.
What other services and shops are available nearby VCA Wakulla Animal Hospital?
Nearby you can find various services such as Badcock Home Furniture &more for retail and home goods, Southern Pipe & Supply wholesale store, LibertyX Bitcoin ATM for financial services, Walgreens pharmacy and convenience store, and BlueWater Realty Group for real estate and property management.