At VCA Wiles Road Animal Hospital, we treat every pet like family and are dedicated to helping them live long, healthy, and happy lives. Located in Coral Springs, we proudly care for pets from Parkland, Tamarac, Margate, Coconut Creek, and North Lauderdale. From playful puppies and kittens to beloved golden years of the senior pets, our caring veterinarians and staff are here every step of the way. We offer preventive care, wellness programs, home delivery, nutrition guidance, basic and advanced dentistry, ultrasound, hands-free radiology, soft tissue surgery, and orthopedic surgery. We offer same-day appointments and drop-off appointments as needed to make pet care easier for you.
Many customers praised the staff, particularly Dr. Engle, for their compassionate and attentive care towards pets and their owners.
Mixed Experiences with Vets
While some veterinarians, like Dr. Engle and Dr. Bucalo, received high praise, others, particularly Dr. Santos, were criticized for poor communication and lack of empathy.
Pricing Concerns
Several reviews mentioned that the services are perceived as expensive, with some customers feeling that they were charged for unnecessary tests or treatments.
Customer Service Issues
There were complaints about long wait times, unprofessional behavior from staff, and difficulties in communication regarding appointments and prescriptions.
Facility Cleanliness
The clinic was frequently described as clean and well-maintained, contributing positively to the overall experience.
JR
Jon mark Rush
Nov 7, 2025
5.0
Very professional and kind!
AA
Angelia Amores
Oct 31, 2025
5.0
We love Dr. Engle and her team. They are super sweet and always gives you a sincere follow up calls. All of our pets receive care here.
LL
Lucy L
Aug 24, 2025
1.0
Dr .Santos is a no go
WW
wayne
Aug 9, 2025
5.0
Such comforting to know, VCA provides amazing care for our pets for the Dsg team.
TL
TSG L
Jul 24, 2025
1.0
Don’t come here . Dr Santos . I had a very disappointing experience with this veterinarian. Unfortunately, I found her communication to be dismissive and lacking empathy. During a time when I was already concerned for my pet, I felt spoken to in a way that was cold and unkind. Compassion and clear, respectful communication are essential in this field .I’ left and walked out to make a call came back in and her and vet tech were speaking about me in an unprofessional manor the Tech was telling the doctor she had her back that whatever she said, she would stand by a real concern for ethics . Not that she had a great attitude either Laurie Ratnoff . Super terrible experience