Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & Kennels
VCA Rock Creek Animal Hospital has been a part of the Cooper City community for over 40 years. Our team is made up of friendly, sincere, and dedicated veterinarians, licensed veterinary technicians, and support staff. We have made it our mission to provide the best medical care possible as our goal is to have your cat or dog live its best life. We believe in educating our clients, giving them the knowledge and support they need to take care of their loving pets.
Location
VCA Rock Creek Animal Hospital
9399 Sheridan Street, Cooper City, FL
33024, United States
Hours
Reviews
4.5
265 reviews
5 stars
213
4 stars
21
3 stars
5
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff, particularly Ethan and Dr. Kugler, for their compassionate and attentive care towards pets.
Mixed Experiences
While some reviews highlighted excellent service, others reported negative experiences with specific veterinarians, citing a lack of compassion and poor communication.
Pricing Concerns
Several customers expressed dissatisfaction with the high costs of services and medications, feeling that the pricing was not justified.
Customer Service
The front desk and support staff received positive feedback for their friendliness and professionalism, although some customers reported issues with appointment scheduling.
Trust and Loyalty
Many long-term clients expressed strong loyalty to the clinic, citing consistent quality of care and a family-like atmosphere.
- TZT ZOct 8, 20255.0⭐️⭐️⭐️⭐️⭐️ We absolutely love Ethan, the vet tech at VCA Rock Creek! He’s incredibly knowledgeable, compassionate, and patient — truly everything you’d hope for in someone caring for your pet. Our dog Suki adores him, and he always takes the time to make her feel comfortable and calm during visits. What really stands out is how attentive he is — he even calls to check up on her after appointments, which means so much to us. Ethan’s genuine care and professionalism are a big part of why we continue to choose this VCA location. We can’t recommend him enough!
- MSMilano SantianaSep 16, 20255.0I brought my cat, Elvis, here for his very first check-up, and the experience was wonderful. The veterinarian, Ethan, was amazing, so kind, funny, and gentle with my cat. He really made the visit comfortable and stress-free. The doctor and the rest of the staff were also incredibly caring and patient, taking the time to make sure Elvis was well cared for. I truly appreciated how understanding and attentive everyone was. Both Elvis and I had a great experience, and I would highly recommend this animal hospital!
- MKMichael KJul 29, 20251.0We brought our dog to VCA Rock Creek Animal Hospital in May for an ear infection. At the first visit, they prescribed ear drops—but our dog wasn’t comfortable with us applying them each night. We brought him back a week later, and they said they had a “better solution”—a one-time drop in each ear after a cleaning. Sounded promising, but the experience was awful. Dr. Saint-Marc wouldn’t even touch our dog. I had to hold him down and do all the handling myself. I don’t mind being involved, but there was absolutely no bedside manner. Both times, the vet showed zero compassion—it honestly felt like they weren’t an animal person at all. Those two visits ended up costing us nearly $600 for exams, cytology, ear cleaning, and two rounds of medication. And here we are in July, and our dog has another double ear infection. This time, we went somewhere else, where the care was far more compassionate—and it only cost $160 total. (Image shows today's visit infection) If you’re any kind of animal lover, you know our pets are family. And if you truly care for your family, VCA Rock Creek is not the place. The experience felt transactional, cold, and ultimately ineffective. We will never take our dog back there again.
- VPVivian PerezJul 16, 20255.0Left my cockapoo jaxon for boarding the process was smooth and easy. The staff was great i even got pics of my pup one day. He is doing great after his stay. Would not hesitate to board him here again. Thanks for the help!
- DODavana OsinskaJul 5, 20255.0Everyone there is always always amazing! Ethan is both of our pet’s favorite. He is just very patient and makes things comfortable and welcoming. Thanks guys for being so supportive and helpful
Frequently Asked Questions About VCA Rock Creek Animal Hospital
What types of pets does VCA Rock Creek Animal Hospital care for?
VCA Rock Creek Animal Hospital provides care for cats, dogs, exotics, pocket pets, rabbits, and reptiles.
What are the regular operating hours of VCA Rock Creek Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
What kind of veterinary services does VCA Rock Creek Animal Hospital offer?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, preventive and primary care, spay and neuter, vaccinations, and more.
Is VCA Rock Creek Animal Hospital accredited by any professional association?
Yes, the hospital is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Rock Creek Animal Hospital located?
It is located at 9399 Sheridan Street, Cooper City, FL 33024, United States.
How can I contact VCA Rock Creek Animal Hospital?
You can call the local phone number at +1 954-433-8188 or the main phone at +1 954-947-3184.
What is the mission of VCA Rock Creek Animal Hospital?
The hospital's mission is to provide the best medical care possible to help your cat or dog live its best life, emphasizing client education and support.
What nearby restaurants can I visit before or after my pet's appointment at VCA Rock Creek Animal Hospital?
You can visit nearby restaurants such as Pizza Primo, Pollos & Parrilla by Sr. Ceviche, and Super Arepa Cooper City for a variety of dining options.
Are there nearby services that can help me with other needs when visiting VCA Rock Creek Animal Hospital?
Yes, nearby services include Chase Bank for financial needs, Jets Car Wash II for car cleaning, and Public Storage for storage solutions.
What nearby wellness or spa options are available close to VCA Rock Creek Animal Hospital?
You can consider visiting Chase Evans Salon & Spa or the Salon and Spa nearby to relax and refresh yourself.