Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Cape Coral for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
526 reviews
5 stars
255
4 stars
63
3 stars
37
2 stars
26
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, rude, or dismissive.
Long Wait Times
Numerous reviews mentioned long wait times for assistance, leading to frustration among customers.
Mixed Experiences
While some customers praised specific employees for their helpfulness, many others had negative experiences with the overall staff.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and lack of support for staff.
Technical Assistance
Customers expressed dissatisfaction with the store's ability to resolve technical issues, often being directed to call customer service instead.
- MRMike Rado4 days ago1.0Came here to get a pin change , lady with long blond hair helped me . She got that job done but asked me to see my phone which is non Verizon so she can check my ein number while we are waiting on hold , soon as I said no , she turned into a different person , cold , rude and heartless, and the rest of the visit she made so uncomfortable that I wished she was a man so I could tell her what I thought of her . But instead ill leave a complaint here like a rational human being .
- JDJake DDec 27, 20251.0Told me they would have to charge me 40$ to essentially answer a simple question because they are an independent Verizon store.
- TBTomitza BurlacuDec 12, 20251.0Unprofessional people, not willing to help even with minor problems
- WSWm SkylerDec 7, 20252.0Bought a Pixel 10pro XL then home Internet quit working and could not get in my bank account. Had to actually go to my bank and reset everything. Thinking about switching to another network. No one seems to know what they are doing.
- DKDuane KeenanDec 6, 20251.0This is the exact reason you are losing customers at an alarming rate! Not only am I now able to buy 12 months of unlimited coverage for $180 but I come in to the store and can’t even get anybody to wait on me. The manager was more worried about packing up her purse and walking out five minutes past her out time as opposed to seeing what she could do to stop me from disconnecting five lines, but I’ll be back tomorrow to cancel all five lines… See you then!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Cape Coral?
The Verizon store in Cape Coral is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 6:00 PM.
Which major smartphone brands does the Verizon Cape Coral store carry?
The store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What products and services can I find at the Verizon store in Cape Coral?
You can find business cell phones, mobile hotspots, tablets, laptops, mobile plans, wireless internet plans, and voice plans.
Can I pick up an online order at the Verizon Cape Coral store?
Yes, the store offers in-store pickup for online orders, along with free 2-day shipping, express lockers, and same-day delivery in select areas.
Does the Verizon Cape Coral store accept debit cards and mobile payments?
Yes, the store accepts debit card payments and mobile NFC payments. It does not require cash-only transactions.
How can I schedule an appointment at Verizon in Cape Coral?
You can schedule an in-store appointment by visiting their website or using the My Verizon app.
What options are available for delivery when purchasing from Verizon Cape Coral?
Options include free 2-day shipping, express lockers, and same-day delivery where available in select areas.
Which nearby restaurants can I visit before or after shopping at Verizon Cape Coral?
Nearby restaurants include UHMAZEBOWLS Cape Coral, Tropical Smoothie Cafe, Koto Sushi and Steakhouse Grill, Taqueria Casamigos, Panera Bread, Chick-fil-A, Chili's Grill & Bar, It's Just Wings, and Pizza Hut.
Are there any nearby pet services close to the Verizon Cape Coral store?
Yes, nearby pet services include PetSmart Dog Training, Banfield Pet Hospital, and PetSmart pet store services.
Where can I find nearby banking and shipping services near Verizon in Cape Coral?
You can find Fifth Third Bank for banking needs and UPS Access Point locations as well as Pak Mail for shipping and courier services nearby.