Verizon

4.0
848 reviews
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Business Details

13346 Cortez Blvd, Brooksville, FL
34613, United States
(352) 597-6883
https://www.verizon.com/stores/details/florida/brooksville/brooksville-337647
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About

Cell Phone StoreElectronics Store
Visit our store at Brooksville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
13346 Cortez Blvd, Brooksville, FL
34613, United States

Hours

Reviews

4.0
681 reviews
5 stars
423
4 stars
86
3 stars
41
2 stars
25
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised helpful and friendly service, while others reported rude and unhelpful interactions.

Billing Issues

Numerous complaints about billing discrepancies and poor communication regarding plans and charges.

Knowledgeable Staff

Several reviews highlighted the staff's knowledge and ability to assist with technical issues and phone setups.

Store Management

Concerns raised about management's responsiveness and ability to resolve customer issues effectively.

Overall Experience

Customers expressed a range of experiences, from excellent service to frustration with long wait times and unresolved problems.
  • KN
    Kim Nestelberger
    5 days ago
    5.0
    Let’s go. My phone was stuck in a voicemail receiving mode from my sister. Couldn’t make or receive calls or texts. Couldn’t even turn it off. Ugh. Dreading long lines and who knows what hard sell we were facing, we walked into the Verizon store. First impression *wow looks great in here* since our last visit 2 years ago. Then we were greeted by the friendliest most helpful “phone guy” Mark. His magical “soft” reset sleight of hand maneuvers work! and he gives me great advice on settings and how to open up much needed storage space. Good. As. New. Installs new screen saver on my husbands phone like he was performing delicate surgery. Perfection. Mark. Remember that name. Good job Verizon.
  • AP
    Ashley Poynter
    Nov 4, 2025
    5.0
    They were so helpful!
  • MN
    Marcus Neal
    Oct 20, 2025
    5.0
    Man Isa the man dude helped me out for real! Customer Service was 10/10!! I recommend this store and employee!
  • BP
    Balance Studio Productions
    Oct 17, 2025
    1.0
    Shady employees. Watch yourself! We picked up our new phones and the employee added two new phone lines to our plan without our consent or knowledge. This not only made it/is making it a headache to get our phones fixed, but it also tripled our bill. All for what? To get credit/commission for sales? Absolutely appalling and disgusting. Also, at the expense of a 100% disabled veteran...which is not okay morally or legally.
  • BN
    Breanna Nicole
    Sep 30, 2025
    5.0
    Isa was a great help! Got my new phone & made it easy for me, didn't feel pressured he made me feel really comfortable! Thank you Isa!
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Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Brooksville?

The Verizon store in Brooksville is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which mobile phone brands does Verizon in Brooksville offer?

They offer popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.