Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Brooksville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
686 reviews
5 stars
426
4 stars
87
3 stars
41
2 stars
25
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Matt, Nicole, and Danielle for their exceptional service.
Efficiency
Several reviews highlighted the quick service and efficiency in handling transactions, with customers often being in and out of the store in a short amount of time.
Billing Issues
Numerous complaints were made regarding billing discrepancies and issues with plans, leading to frustration among customers who felt misled or poorly treated.
Mixed Experiences
While many customers had positive experiences, there were also significant reports of poor service and unhelpful staff, indicating inconsistency in customer experiences.
Store Environment
Customers noted that the store was clean and well-organized, contributing to a pleasant shopping experience.
- DDDailin DominguezDec 30, 20255.0I have to say I switched over from T-Mobile to Verizon a month ago and it was a great decision. Not only is my bill significantly lower, but I was able to upgrade 4 phones on my plan. I have to mention I want to give a special thanks to Matt. He is amazing and always has been. He’s always available when I call with any questions, even on his breaks (thanks Matt). I highly recommend you go check him out. All the people at that store are great. Happy Holidays to all.
- RGRyan Giddens'Dec 23, 20255.0They do their best
- JSJohn SalferDec 12, 20255.0Went to get a new phone and we're in and out of there in record time. Great and fast service.
- CLCameron LucierNov 24, 20251.0I went into the store on November 12th and knew what I wanted exactly ( iPhone 17 pro max, Apple Watch Ultra 3 ) I was told I would have my new watch and phone by Thanksgiving if I paid the amount and order it on November 12th. My watch came in two days after I ordered and payed a amount of $185 to the store. I have had to call in multiple times to get told my phone is no where to be found and to check my app and go off of that they can’t do anything at all then I get told they will call me back and more information and got no call back. I’m still 10 days without a brand new phone I payed for and I’m not happy at all with this store helpless or Verizon.
- KNKim NestelbergerNov 18, 20255.0Let’s go. My phone was stuck in a voicemail receiving mode from my sister. Couldn’t make or receive calls or texts. Couldn’t even turn it off. Ugh. Dreading long lines and who knows what hard sell we were facing, we walked into the Verizon store. First impression *wow looks great in here* since our last visit 2 years ago. Then we were greeted by the friendliest most helpful “phone guy” Mark. His magical “soft” reset sleight of hand maneuvers work! and he gives me great advice on settings and how to open up much needed storage space. Good. As. New. Installs new screen saver on my husbands phone like he was performing delicate surgery. Perfection. Mark. Remember that name. Good job Verizon.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Brooksville?
The Verizon store in Brooksville is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which mobile phone brands does Verizon in Brooksville offer?
They offer popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are available at the Verizon Brooksville location?
Services include mobile plans, wireless internet plans, and voice plans.
Can I pick up my online order in-store at Verizon Brooksville?
Yes, you can buy online and pick up your order in-store for convenience.
Does Verizon Brooksville offer same-day delivery or express locker pickup options?
Yes, they offer same-day delivery in select areas and provide express locker pickup options.
What phone numbers can I use to contact Verizon Brooksville?
You can reach them at their main phone number +1 352-803-0482 or mobile phone +1 866-644-4532.
Which nearby places can customers visit before or after shopping at Verizon Brooksville?
Customers might visit Sam's Club Gas Station to refuel, or enjoy a meal at Tropical Smoothie Cafe or Taco Bell nearby.
Are there other mobile phone stores near Verizon Brooksville?
Yes, nearby mobile phone stores include T-Mobile at Sam's Club, Cricket Wireless Authorized Retailer, and T-Mobile Brooksville.
What entertainment options are available near Verizon Brooksville?
Nearby entertainment includes GameStop for video games and Cortez and Mariner - GameStop arcade and retail offerings.
What payment methods does Verizon Brooksville accept?
They accept checks, debit cards, and mobile NFC payments, and do not require cash-only transactions.