Verizon

3.4
632 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Boynton Beach for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1770 N Congress Ave, Boynton Beach, FL
33426, United States

Hours

Reviews

3.4
472 reviews
5 stars
218
4 stars
59
3 stars
31
2 stars
31
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, citing rudeness, lack of assistance, and unprofessional behavior from staff.

Sales Practices

Several reviews mentioned deceptive sales tactics, including misrepresentation of costs and unnecessary charges added to accounts.

Staff Performance

While some employees received praise for their helpfulness and efficiency, others were criticized for incompetence and lack of knowledge.

Long Wait Times

Customers frequently complained about long wait times in-store, often waiting for assistance while seeing other customers being served first.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction with specific employees while others had negative encounters.
  • WB
    Wendy Bearden
    Dec 28, 2025
    1.0
    This was the worst business I have ever been to for anything they were VERY disrespectful and only wanted to help the customers they wanted to help. What we needed help with they did not care they were like here’s the phone number just do it that way. They focused all their attention only on the people that were buying phones so they would make money off of it. Going in there ruined my day over something very simple and also very loud with music you couldn’t even hear. Something needs to be done it’s in boynton beach fl on congress ave.
  • SS
    Steve Stephanoppolis
    Dec 22, 2025
    5.0
    Javier was great had me in and out with a new iPhone in 10 min!! Awesome service great sales agent highly recommend
  • MJ
    Michael Jackson
    Dec 21, 2025
    5.0
    A very busy store. Appointments not necessary but recommended. Friendly staff & helpful. Great specials & promos. Only corporate store in Boynton Beach.
  • TG
    Thomas Goddard
    Dec 19, 2025
    1.0
    I had my identity compromised on December 8th and went to the Boynton Verizon Corporate Store early on December 9th and explained the situation. My phone wasn't working and the service transferred to a hacker. How did this happen, I don't know. I spent 6 hours at the store and was given a list of people to call - at Verizon - which I did. I talked with VzW Tech Support and Fraud organizations and returned on December 10th where, again no progress was made. The customer service was shabby even as it was a very serious life altering event for me the the person helping me was trying to sell me wireless internet and fully unable to solve the issue. On December 11th I went the the VzW Corporate Store on Glades near 441. I young fellow, James, handled the entire situation and resolved my issue, working with Verizon Fraud and Tech Support organizations in a couple hours. James was thoughtful, thorough and had excellent customer and technical skills. If you're considering a Verizon product go to west Boca and forego the Boynton Beach location, it's amateur hour out there.
  • MN
    Mr & Mrs. Newton
    Dec 15, 2025
    1.0
    The Boynton Beach Verizon store has by far the worst service I’ve experienced. Two employees were “helping” one customer while the rest of us stood there. I waited 45 minutes and didn’t move an inch. Extremely slow and poorly managed. Verizon is going downhill fast!!! Total waste of time.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Boynton Beach?

The Verizon store in Boynton Beach is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Boynton Beach?

The Verizon store is located at 1770 N Congress Ave, Boynton Beach, FL 33426, USA.