Visit our store at Boynton Beach for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and issues with billing and account management.
Staff Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for being rude or incompetent, leading to mixed reviews about staff performance.
Sales Practices
Several reviews highlighted concerns about misleading sales practices, including unexpected charges and incorrect plan setups, causing frustration among customers.
Store Management
Store management received negative feedback for their handling of customer issues, with some customers describing managers as unhelpful or dismissive.
Overall Experience
The overall experience at this Verizon location was described as chaotic and frustrating, with many customers expressing a desire to switch to other providers.
SD
Silvana Decastro
4 days ago
1.0
Don’t use Verizon as your phone carrier. The manager at the Boynton Beach store is the most unprofessional man I have had the misfortune to encounter. I went to return a simple WiFi Verizon equipment, after spending countless days and hours trying to get Wi-Fi in my home. I was told on the phone just to simply go to the store and return/drop the equipment. I went to the store. I was told to take a seat anywhere and they put me on a waiting list. Meanwhile, as I was seeing , 3 customers coming after me and being serviced before me. It was over 35 minutes of a wait time, for something they could’ve done in five minutes but because they weren’t getting new service from me and I was canceling my service they made me wait and wait and I never got to the return the equipment. The Manager was very unprofessional tried to call the cops on me as I started to record this incident. Will someone please educate this Manager of the freedoms laws of our country. He is an embarrassment .
RS
Renee Sharlow
Nov 6, 2025
1.0
Do not come to this Verizon and Boynton Beach spent five hours here yesterday transferring my AT&T account which I wish I never had done. I would've rather paid more money than sit here again with nothing working. The manager is running around trying to help people the place is filled and there's two people working Awful service. Do not switch your service.
JK
Jersey Killz
Oct 27, 2025
5.0
Chris Cho is the best!
IA
Ilano real estate agent
Oct 22, 2025
1.0
Terrible experience! I was trying to get a new carrier with them, but they have absolutely no customer service. No one answers or helps you with anything. Total waste of time — avoid this company at all costs.”
MF
Mark Friend
Oct 14, 2025
5.0
Employees are friendly and helpful to your needs for phones plans.
What are the Verizon store hours in Boynton Beach?
The Verizon store in Boynton Beach is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Boynton Beach?
The Verizon store is located at 1770 N Congress Ave, Boynton Beach, FL 33426, USA.
What brands of smartphones does the Verizon store in Boynton Beach offer?
The store offers latest 5G smartphones including Apple (iPhone 15), Samsung (Galaxy S23), Google (Pixel 8), Motorola, Kyocera, and TCL devices.
Does the Verizon Boynton Beach store offer options for picking up online orders?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Can I schedule an in-store appointment at Verizon Boynton Beach?
Yes, you can schedule an in-store appointment online or via the My Verizon app to ensure personalized service during your visit.
What types of business products does Verizon Boynton Beach provide?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops to meet various business communication needs.
What payment methods are accepted at Verizon Boynton Beach?
Verizon accepts payments via check, debit card, mobile NFC, and does not require cash-only payments.
What are some nearby dining options close to Verizon Boynton Beach?
Nearby dining options include Chipotle Mexican Grill for fast Tex-Mex, Just Salad for healthy vegetarian meals, and Jeremiah's Italian Ice for desserts.
Are there any nearby salons or spas near Verizon Boynton Beach?
Yes, nearby salons include Alesandra Salon & Spa, Itsskyhair, and Sunshine Styles Hair/MUA/Skincare for beauty and haircare services.
What can visitors do in the area near Verizon Boynton Beach aside from shopping?
Visitors can enjoy nearby parks and fitness centers like Monteverde at Renaissance Park, or explore local eateries such as Boston Market and IHOP for classic American cuisine.