Verizon

3.4
620 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Boynton Beach for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1770 N Congress Ave, Boynton Beach, FL
33426, United States

Hours

Reviews

3.5
461 reviews
5 stars
216
4 stars
59
3 stars
31
2 stars
29
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and issues with billing and account management.

Staff Performance

While some employees received praise for their helpfulness and professionalism, others were criticized for being rude or incompetent, leading to mixed reviews about staff performance.

Sales Practices

Several reviews highlighted concerns about misleading sales practices, including unexpected charges and incorrect plan setups, causing frustration among customers.

Store Management

Store management received negative feedback for their handling of customer issues, with some customers describing managers as unhelpful or dismissive.

Overall Experience

The overall experience at this Verizon location was described as chaotic and frustrating, with many customers expressing a desire to switch to other providers.
  • SD
    Silvana Decastro
    4 days ago
    1.0
    Don’t use Verizon as your phone carrier. The manager at the Boynton Beach store is the most unprofessional man I have had the misfortune to encounter. I went to return a simple WiFi Verizon equipment, after spending countless days and hours trying to get Wi-Fi in my home. I was told on the phone just to simply go to the store and return/drop the equipment. I went to the store. I was told to take a seat anywhere and they put me on a waiting list. Meanwhile, as I was seeing , 3 customers coming after me and being serviced before me. It was over 35 minutes of a wait time, for something they could’ve done in five minutes but because they weren’t getting new service from me and I was canceling my service they made me wait and wait and I never got to the return the equipment. The Manager was very unprofessional tried to call the cops on me as I started to record this incident. Will someone please educate this Manager of the freedoms laws of our country. He is an embarrassment .
  • RS
    Renee Sharlow
    Nov 6, 2025
    1.0
    Do not come to this Verizon and Boynton Beach spent five hours here yesterday transferring my AT&T account which I wish I never had done. I would've rather paid more money than sit here again with nothing working. The manager is running around trying to help people the place is filled and there's two people working Awful service. Do not switch your service.
  • JK
    Jersey Killz
    Oct 27, 2025
    5.0
    Chris Cho is the best!
  • IA
    Ilano real estate agent
    Oct 22, 2025
    1.0
    Terrible experience! I was trying to get a new carrier with them, but they have absolutely no customer service. No one answers or helps you with anything. Total waste of time — avoid this company at all costs.”
  • MF
    Mark Friend
    Oct 14, 2025
    5.0
    Employees are friendly and helpful to your needs for phones plans.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Boynton Beach?

The Verizon store in Boynton Beach is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Boynton Beach?

The Verizon store is located at 1770 N Congress Ave, Boynton Beach, FL 33426, USA.