Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Bonita Springs, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
592 reviews
5 stars
504
4 stars
21
3 stars
9
2 stars7
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Kevin, Adolfo, and Juan.
Efficiency
Several reviews noted quick service and efficient problem resolution, with many customers appreciating minimal wait times.
Professionalism
Customers frequently mentioned the professionalism of the staff, with many employees being described as patient and attentive.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service delays and issues with online orders.
Store Environment
The store was described as a hidden gem with a welcoming atmosphere, although some customers experienced confusion with the check-in process.
- PCPatricia cavalierNov 6, 20255.0I was there too long but the young man working with me was delightful
- ASAdele Sharman (Sharmanshores)Nov 5, 20251.0The worst service I have ever received. I did make an appointment but the guy who served me was rude, very disrespectful to me and very dismissive. I ended up leaving the store and unfortunately did not resolve my issue. I would not return to this store. I did escalate a complaint
- PPpreciousj121Nov 1, 20255.0The person who helped me was very helpful, his name is Lucien.
- WAWilliam angeloOct 31, 20255.0Lucien was great. Very knowledgeable and patient. For memoir of the store quick
- VSVincent SwindellOct 1, 20255.0Nicolas was a great help very much recommend this store!! Easy, fun, and respectful!
Frequently Asked Questions About Verizon
What types of products does Victra — Verizon Authorized Retailer offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at the Victra store in Bonita Springs?
The store carries top brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
What are the Victra store hours in Bonita Springs?
The store is open Monday through Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 7 PM.
Can I pick up my online order in-store at Victra?
Yes, Victra offers in-store pickup services for customer convenience.
What payment options does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby places to eat after visiting Victra?
Yes, nearby dining options include Metro Diner, Malinche Mexican Cuisine, Fernandez the Bull Bonita Springs, and Papa Johns Pizza where customers can enjoy a meal.
What other mobile phone stores are near Victra — Verizon Authorized Retailer?
Nearby mobile phone stores include Verizon and GoWireless Verizon Premium Retailer, which offers additional wireless device options and services.
Are there convenient services near Victra for shipping or notary needs?
Yes, Pak-n-Ship of SWFL Bonita Beach and UPS Authorized Shipping Outlet nearby offer shipping and notary public services, helpful for customers needing these while visiting Victra.
What languages are spoken by staff at Victra in Bonita Springs?
The staff at Victra speak both English and Spanish to assist a diverse customer base.
Does Victra offer device recycling services?
Yes, Victra provides electronics recycling services to help customers responsibly dispose of old devices.