Visit our store at Aventura for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed reviews on customer service; some praised individual staff members while others reported unhelpfulness and rudeness.
Technical Knowledge
Several customers expressed frustration with staff's lack of technical knowledge and inability to resolve issues.
Sales Experience
Some customers had positive experiences with sales representatives, while others felt pressured or misled during the sales process.
Store Management
Feedback on management was largely negative, with reports of unprofessional behavior and poor customer handling.
Wait Times
Customers frequently complained about long wait times and inefficient service, leading to frustration.
VP
Victor Paret
Nov 17, 2025
5.0
Julian was super helpful I don't even use version and he still helped me with an issue I was having.
JS
Julia Sinko
Nov 9, 2025
5.0
Julian did such an amazing job helping me . He is experiencing and super nice
CP
Carl Pinder
Oct 26, 2025
1.0
Two Verizon agents, One Hour and NO resolution!!! Came in to find and adjust a setting on my Galaxy Ultra. After ONE FULL HOUR and TWO Verizon agents(the second one unsuccessfully trying to google it on his laptop), they could not find it. I went home and found it myself. It took me about 10 minutes to go through and find the required menu to change the setting. I guess it said "No technical skills required" to work at this branch of Verizon Wireless.
MT
Maksim Tsybulya
Oct 14, 2025
5.0
If you want to resolve your issue, this is the place to go.
I only use this branch, even though I've moved quite far away.
Crostobal Alba resolved my issue in 30 minutes, even though I had visited other branches several times over the past month. Thank you very much, you are a true professional.
JG
Jacob Gauptman
Oct 11, 2025
1.0
Been a customer for over 20 years with 4 lines. Came in to get an issue fixed with pop-ups and the guy there wouldn't even look at my phone. Told me he can't help and to go to At&t 3 doors down. Ridiculous
What are the business hours for the Verizon store in Aventura?
The Verizon store in Aventura is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Which mobile brands does the Verizon store in Aventura carry?
The store carries major brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I pick up an online order at the Verizon Aventura store?
Yes, you can place an order online and pick it up in store, or choose free 2-day shipping, express lockers, or same-day delivery where available.
Does the Verizon store in Aventura offer 5G services and smartphones?
Yes, they offer the latest 5G smartphones, including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and provide reliable 5G network services.
What types of business products are available at the Aventura Verizon store?
The store offers business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at the Verizon Aventura store?
You can pay with check, debit card, and mobile NFC payments. Cash-only is not required.
Does the Verizon Aventura store provide free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers at the store.
Are there any popular restaurants near the Verizon Aventura store where I can eat before or after my visit?
Yes, nearby restaurants include Bonefish Grill for seafood, Jersey Mike's for sandwiches, and Buffalo Wild Wings for a casual dining experience with sports bar vibes.
What shopping centers are close to the Verizon Aventura store where I can shop or catch a movie?
Town Center Aventura is nearby, offering a variety of shopping options and a cinema for entertainment before or after your visit.
Are there beauty and wellness salons near the Verizon Aventura store for a convenient visit?
Yes, Blo Blow Dry Bar and European Wax Center are close by, perfect for a beauty treatment before or after your visit.