Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Aventura for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
140 reviews
5 stars
85
4 stars
5
3 stars
5
2 stars0
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Anthony and Edwin received high praise for their professionalism and helpfulness, others faced complaints about rudeness and lack of assistance.
Sales Experience
Several customers reported issues with sales tactics, including being misinformed about promotions and being pressured into purchases, leading to dissatisfaction.
Store Management
There are complaints regarding the management's responsiveness and professionalism, with some customers feeling dismissed or poorly treated by managers.
Technical Assistance
Customers expressed frustration over inadequate technical support, with some issues remaining unresolved after multiple visits.
Overall Satisfaction
While some customers had positive experiences and praised the store, many expressed disappointment and frustration, indicating a need for improvement in service quality.
- RBRyan BuckJan 4, 20265.0Good service and products. Julian helped me find what I needed and got my phone service plan cost lowered.
- AAAndrewDec 17, 20251.0No comments 🤮
- RCRomelito CharlesDec 13, 20255.0I stopped by the Verizon store located at 18707 Biscayne Blvd, Aventura, FL, and received excellent customer service from Anthony. He was very professional, knowledgeable, and extremely patient, with a great personality that made the entire experience smooth and stress-free. I was switching from AT&T, where I was paying $460 for 3 lines, and Anthony helped me move to Verizon for under $150 for 4 lines. The savings were unbelievable, and everything was explained clearly and honestly. Thank you, Anthony, for your outstanding service. This is exactly how customer service should be done.
- VPVictor ParetNov 17, 20255.0Julian was super helpful I don't even use version and he still helped me with an issue I was having.
- JSJulia SinkoNov 9, 20255.0Julian did such an amazing job helping me . He is experiencing and super nice
Frequently Asked Questions About Verizon
What are the business hours for the Verizon store in Aventura?
The Verizon store in Aventura is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Which mobile brands does the Verizon store in Aventura carry?
The store carries major brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I pick up an online order at the Verizon Aventura store?
Yes, you can place an order online and pick it up in store, or choose free 2-day shipping, express lockers, or same-day delivery where available.
Does the Verizon store in Aventura offer 5G services and smartphones?
Yes, they offer the latest 5G smartphones, including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and provide reliable 5G network services.
What types of business products are available at the Aventura Verizon store?
The store offers business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at the Verizon Aventura store?
You can pay with check, debit card, and mobile NFC payments. Cash-only is not required.
Does the Verizon Aventura store provide free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers at the store.
Are there any popular restaurants near the Verizon Aventura store where I can eat before or after my visit?
Yes, nearby restaurants include Bonefish Grill for seafood, Jersey Mike's for sandwiches, and Buffalo Wild Wings for a casual dining experience with sports bar vibes.
What shopping centers are close to the Verizon Aventura store where I can shop or catch a movie?
Town Center Aventura is nearby, offering a variety of shopping options and a cinema for entertainment before or after your visit.
Are there beauty and wellness salons near the Verizon Aventura store for a convenient visit?
Yes, Blo Blow Dry Bar and European Wax Center are close by, perfect for a beauty treatment before or after your visit.