Business Details
About
Cell Phone StoreTCC
TCC Smyrna, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 300 Jimmy Dr.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
480 reviews
5 stars
451
4 stars
10
3 stars2
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and professionalism of staff members, particularly Curtis, Jim, and Heather, highlighting their friendly and knowledgeable service.
Sales Experience
Many reviews noted a smooth and enjoyable sales process, with staff taking the time to explain options and ensure customers received the best deals.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to misinformation and billing issues, indicating inconsistency in service quality.
Team Performance
Several customers recognized the teamwork among staff, with multiple associates assisting customers effectively, even during busy times.
- CVChristopher Villanueva3 days ago5.0I had a great service with Curtis today. Very welcoming and great customer service. Provided us with great deals and made sure we walked out satisfied. Highly recommend Curtis to anyone looking to come into Verizon.
- WTWalter TharpJan 3, 20265.0Heather and Michelle were very helpful to me. My phone was broken, I thought all of my stuff was gone and they were able to recover it and took their time with an old man like me. I appreciate them
- IIInkfight_mangaDec 26, 20255.0Curtis was very professional and felt like a friend ive known for a while, as the upgrade on my phone was being done! 10/10 Would recommend 😊
- DCDuane CurlettDec 19, 20255.0Curtis is the dude to talk to, didnt think id get a phone at all, ended up getting the one I really wanted at a great price. Stop in and see Curtis even if your not sure its worth talking to him!
- ADAbraham DukulyDec 19, 20255.0Curtis is the best Sales Rep we have ever come across. A previous sales rep from another local store set up our phone plans & he recked everything and got us set up for an excessively high bill and failed to disclose to us what we were getting. Curtis is a great human being. He went above and beyond to help fix our account. May God continue to bless him.
Frequently Asked Questions About Verizon
What types of products does Verizon Smyrna offer?
Verizon Smyrna offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and more from brands like Apple, Samsung, Motorola, and Google.
What are the store hours for Verizon Smyrna?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is Verizon Smyrna located?
Verizon Smyrna is located at 300 Jimmy Dr, Ste 110, Smyrna, DE 19977.
Does Verizon Smyrna offer in-store pickup for online orders?
Yes, Verizon Smyrna provides in-store pickup services for its customers.
How can I schedule an appointment at Verizon Smyrna?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/.
What customer services does Verizon Smyrna provide?
Services include prepaid plans, bill payments, business accounts, device activation, upgrades, Total Mobile Protection, and Verizon home internet.
Are there nearby dining options around Verizon Smyrna?
Yes, nearby dining options include Starbucks for coffee, Waffle House and Hardee's for meals, Popeyes Louisiana Kitchen for chicken, and Burger King and Smyrna Diner for various cuisines.
What nearby stores can I visit while at Verizon Smyrna?
Nearby stores include Sherwin-Williams (hardware), ALDI (grocery), WSFS Bank, and Tractor Supply Co., useful for your shopping and banking needs.
Are there fitness facilities near Verizon Smyrna?
Yes, Anytime Fitness gyms are located nearby for those interested in maintaining their workout routines.
How can nearby locations help me access Verizon Smyrna?
Nearby places like Starbucks and ALDI can serve as landmarks to find Verizon Smyrna, and banks like WSFS Bank or AT&T Store nearby can assist with related services during your visit.