Business Details
About
Cell Phone Store
TCC Smyrna, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 300 Jimmy Dr.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
455 reviews
5 stars
427
4 stars
10
3 stars2
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Jim, Heather, and Nicole.
Problem Resolution
Several reviews highlighted the staff's ability to effectively resolve issues, with customers expressing satisfaction in how problems were handled.
Sales Experience
Customers appreciated the non-pressuring sales approach, with staff providing clear explanations of plans and options.
Staff Competence
Multiple reviews noted the staff's technical knowledge and ability to assist with various phone and plan inquiries.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service quality and misinformation.
- AXAC X3 days ago5.0Curtis is an amazing guy, hooked me and my sister up with upgrades and made the process smooth as possible- stayed after hours for my sister, and was well articulated about plans and payments.
- JBjohn bartol6 days ago5.0Curtis has Been extremely helpful and more than accommodating. Every place requiring customer interactions should be fortunate enough to have someone.like him
- DADrake Abney6 days ago5.0Jim was very helpful and got me through a very tough situation regarding my phone. Thank you for the confidence in moving forward with my device upgrade being a Verizon member. 10/10 service🌟👍
- AVAlessa ViloneNov 14, 20255.0Curtis was absolutely amazing, helped me get a new phone and internet all within a good budget. Really nice guy, great with kids. Highly recommend working with him.
- DVDavid VickersNov 12, 20255.0Great experience today at the Verizon store in Smyrna! Outstanding customer service! Jim, was incredibly knowledgeable, very helpful and super easy to deal with. He made My experience a very pleasant one. He made sure he offered everything available to me as far as discounts today And he couldn't be more helpful or pleasant to deal with! If you need a phone, accessories or anything related, I highly encourage you to stop in and see. Jim! Thank you brother!
Frequently Asked Questions About Verizon
What types of products does Verizon Smyrna offer?
Verizon Smyrna offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and more from brands like Apple, Samsung, Motorola, and Google.
What are the store hours for Verizon Smyrna?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is Verizon Smyrna located?
Verizon Smyrna is located at 300 Jimmy Dr, Ste 110, Smyrna, DE 19977.
Does Verizon Smyrna offer in-store pickup for online orders?
Yes, Verizon Smyrna provides in-store pickup services for its customers.
How can I schedule an appointment at Verizon Smyrna?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/.
What customer services does Verizon Smyrna provide?
Services include prepaid plans, bill payments, business accounts, device activation, upgrades, Total Mobile Protection, and Verizon home internet.
Are there nearby dining options around Verizon Smyrna?
Yes, nearby dining options include Starbucks for coffee, Waffle House and Hardee's for meals, Popeyes Louisiana Kitchen for chicken, and Burger King and Smyrna Diner for various cuisines.
What nearby stores can I visit while at Verizon Smyrna?
Nearby stores include Sherwin-Williams (hardware), ALDI (grocery), WSFS Bank, and Tractor Supply Co., useful for your shopping and banking needs.
Are there fitness facilities near Verizon Smyrna?
Yes, Anytime Fitness gyms are located nearby for those interested in maintaining their workout routines.
How can nearby locations help me access Verizon Smyrna?
Nearby places like Starbucks and ALDI can serve as landmarks to find Verizon Smyrna, and banks like WSFS Bank or AT&T Store nearby can assist with related services during your visit.