Verizon

4.8
462 reviews

About

Cell Phone Store
TCC Smyrna, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 300 Jimmy Dr.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
300 Jimmy Dr, Smyrna, DE
19977, United States

Hours

Reviews

4.8
455 reviews
5 stars
427
4 stars
10
3 stars
2
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Jim, Heather, and Nicole.

Problem Resolution

Several reviews highlighted the staff's ability to effectively resolve issues, with customers expressing satisfaction in how problems were handled.

Sales Experience

Customers appreciated the non-pressuring sales approach, with staff providing clear explanations of plans and options.

Staff Competence

Multiple reviews noted the staff's technical knowledge and ability to assist with various phone and plan inquiries.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding service quality and misinformation.
  • AX
    AC X
    3 days ago
    5.0
    Curtis is an amazing guy, hooked me and my sister up with upgrades and made the process smooth as possible- stayed after hours for my sister, and was well articulated about plans and payments.
  • JB
    john bartol
    6 days ago
    5.0
    Curtis has Been extremely helpful and more than accommodating. Every place requiring customer interactions should be fortunate enough to have someone.like him
  • DA
    Drake Abney
    6 days ago
    5.0
    Jim was very helpful and got me through a very tough situation regarding my phone. Thank you for the confidence in moving forward with my device upgrade being a Verizon member. 10/10 service🌟👍
  • AV
    Alessa Vilone
    Nov 14, 2025
    5.0
    Curtis was absolutely amazing, helped me get a new phone and internet all within a good budget. Really nice guy, great with kids. Highly recommend working with him.
  • DV
    David Vickers
    Nov 12, 2025
    5.0
    Great experience today at the Verizon store in Smyrna! Outstanding customer service! Jim, was incredibly knowledgeable, very helpful and super easy to deal with. He made My experience a very pleasant one. He made sure he offered everything available to me as far as discounts today And he couldn't be more helpful or pleasant to deal with! If you need a phone, accessories or anything related, I highly encourage you to stop in and see. Jim! Thank you brother!

Frequently Asked Questions About Verizon

What types of products does Verizon Smyrna offer?

Verizon Smyrna offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and more from brands like Apple, Samsung, Motorola, and Google.

What are the store hours for Verizon Smyrna?

The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.