Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Newark, DE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
281 reviews
5 stars
242
4 stars
9
3 stars
5
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Gabrielle, Jeff, and Sadeek.
Professionalism
Several reviews highlighted the professionalism and patience of the staff, particularly in handling complex issues and ensuring customer satisfaction.
Store Experience
Customers appreciated the pleasant atmosphere of the store, noting cleanliness and good music, contributing to a positive shopping experience.
Knowledge and Expertise
Staff members were frequently described as knowledgeable about products and services, helping customers understand their options and make informed decisions.
Mixed Feedback on Transparency
Some customers expressed concerns about transparency regarding pricing and services, indicating issues with being informed about discounts and charges.
- PZPatricia ZieglerOct 23, 20255.0Friendly and knowledgeable staff. A very pleasant experience.
- KMKristin MillerOct 8, 20255.0The Verizon associate Gabrielle in the Glasgow, Delaware location that my son and I worked with, was very personable and accommodating. She went over and beyond customer service and stayed after closing to make sure we were taken care of. Verizon should be proud to have a friendly, hard working employee working for their company. It was refreshing to see a young person represent her company in such a positive manner.
- JLJohn LongoOct 6, 20255.0The Technician was helpful, friendly, knowledgeable, professional, patient and courteous.
- DMDean MaysOct 5, 20255.0Great group of people working here. Sadeek is knowledgeable, helpful and very patient. Great character. Kevin is a new employee and a good addition to the crew.
- RHRose HutchinsonSep 23, 20255.0Came to verizon to get a new phone and could not have had a better experience than i did with Sadeek. He was knowledgeable, extremely helpful and very pleasant. I would be more than happy to work with him again.
Frequently Asked Questions About Verizon
What types of products does Verizon in Newark, DE offer?
Verizon in Newark offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What services are available at the Verizon Authorized Retailer in Newark?
The store provides services such as new lines, upgrades, new devices, accessories, and Fios Home Internet.
What are the store hours for Verizon in Newark?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Newark offer in-store pickup?
Yes, Verizon offers in-store pickup as a service.
What payment methods are accepted at Verizon in Newark?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands does Verizon in Newark carry?
Verizon carries brands including Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, and more.
Where is Verizon in Newark, DE located?
It is located at 2470 Pulaski Hwy, #2, Newark, DE 19702, United States.
What nearby places can I visit before or after shopping at Verizon in Newark?
You can visit nearby places such as Cold Stone Creamery for ice cream, Starbucks for coffee, and Red Robin Gourmet Burgers for dining.
Are there any nearby health services close to Verizon in Newark?
Yes, nearby health-related places include Petrunich Oral & Maxillofacial Surgery, Delaware Orthodontics, and HearingLife.
Is public transportation or other mobile phone stores near Verizon in Newark to help customers?
Yes, there are other mobile phone stores nearby such as Cricket Wireless Authorized Retailer and Sprint Store, which could be useful for comparisons or additional options.