Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Newark, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 132 Christiana Mall.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
528 reviews
5 stars
507
4 stars4
3 stars1
2 stars0
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with many highlighting specific employees like Patrick, Xavia, and Gianna for their outstanding service.
Professionalism
Reviews noted the professionalism of the staff, with many customers appreciating their patience and ability to handle multiple inquiries effectively.
Product Knowledge
Employees demonstrated strong knowledge about products and services, helping customers make informed decisions regarding their phone plans and devices.
Mixed Experiences
While many reviews were positive, a few customers reported issues with service quality and billing, indicating some inconsistencies in customer experiences.
Store Environment
The store environment was generally described as welcoming and accommodating, contributing to a positive shopping experience.
- EWErica Walker1 day ago5.0Sam was amazing, super informative and patient with us and anyone else who needed assistance
- SSSilvia Sanchez4 days ago5.0Sam was extremely helpful and patient and very knowledgeable. Thank you so much for your help Sam
- DBDaJuan BurtonNov 7, 20255.0I really love you guys working here at Verizon Wireless here at Christiana Mall. Sam, Pat and E you guys keep up the good work, your customer service skills is extraordinary, going the extra mile to exceed expectations. Keep up the good work
- JSJoey SharkeyNov 4, 20255.0Sam said he's been working here for 8 days and he acted like a true cell phone service vet, gave me a good deal with a free iphone 17 pro.
- CCClylisha ColemanOct 25, 20255.0For the first time going to Verizon, I had a wonderful experience with the employees "Xavia, Rob, and E!!!! They took their time and answered every question I had the different packages just very good customer service!!!! Thanks!!!!⭐⭐⭐⭐⭐
Frequently Asked Questions About Verizon
What products and services does Verizon at 132 Christiana Mall offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and Verizon network coverage including 5G service for consumers and businesses.
Where is Verizon located in Newark, DE?
Verizon is located at 132 Christiana Mall, Spc 5800, Newark, DE 19702, USA.
What are the store hours for Verizon at Christiana Mall?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order in-store at Verizon Newark?
Yes, Verizon offers in-store pickup for online orders.
Does Verizon offer device activation and upgrades?
Yes, Verizon provides services including new device activations, upgrades, new lines, bill payments, and device financing among others.
How can I schedule an appointment with Verizon at Christiana Mall?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/.
What brands are available at Verizon at Christiana Mall?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, and many more popular smartphone and accessory brands.
What nearby dining options are available near Verizon at Christiana Mall?
Nearby dining options include Häagen-Dazs, offering ice cream treats, and Chipotle Mexican Grill, known for quick tex-mex meals, perfect for a bite before or after your visit.
Are there any notable shopping stores near Verizon at Christiana Mall?
Yes, nearby stores include Vera Bradley for fashion accessories, Foot Locker and Aldo for shoes, GAP and Tilly's for clothing, as well as MAC Cosmetics and Pandora Jewelry.
How can nearby stores enhance my visit to Verizon at Christiana Mall?
You can combine your Verizon visit with shopping at nearby stores like Foot Locker or Vera Bradley or enjoy a meal at Chipotle Mexican Grill, making it a convenient and enjoyable trip to the mall.