Verizon

4.9
531 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Newark, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 132 Christiana Mall.

Details

  • Curbside pickupNot available

Location

Verizon
132 Christiana Mall, Newark, DE
19702, United States

Hours

Reviews

4.9
528 reviews
5 stars
507
4 stars
4
3 stars
1
2 stars
0
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with many highlighting specific employees like Patrick, Xavia, and Gianna for their outstanding service.

Professionalism

Reviews noted the professionalism of the staff, with many customers appreciating their patience and ability to handle multiple inquiries effectively.

Product Knowledge

Employees demonstrated strong knowledge about products and services, helping customers make informed decisions regarding their phone plans and devices.

Mixed Experiences

While many reviews were positive, a few customers reported issues with service quality and billing, indicating some inconsistencies in customer experiences.

Store Environment

The store environment was generally described as welcoming and accommodating, contributing to a positive shopping experience.
  • EW
    Erica Walker
    1 day ago
    5.0
    Sam was amazing, super informative and patient with us and anyone else who needed assistance
  • SS
    Silvia Sanchez
    4 days ago
    5.0
    Sam was extremely helpful and patient and very knowledgeable. Thank you so much for your help Sam
  • DB
    DaJuan Burton
    Nov 7, 2025
    5.0
    I really love you guys working here at Verizon Wireless here at Christiana Mall. Sam, Pat and E you guys keep up the good work, your customer service skills is extraordinary, going the extra mile to exceed expectations. Keep up the good work
  • JS
    Joey Sharkey
    Nov 4, 2025
    5.0
    Sam said he's been working here for 8 days and he acted like a true cell phone service vet, gave me a good deal with a free iphone 17 pro.
  • CC
    Clylisha Coleman
    Oct 25, 2025
    5.0
    For the first time going to Verizon, I had a wonderful experience with the employees "Xavia, Rob, and E!!!! They took their time and answered every question I had the different packages just very good customer service!!!! Thanks!!!!⭐⭐⭐⭐⭐

Frequently Asked Questions About Verizon

What products and services does Verizon at 132 Christiana Mall offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and Verizon network coverage including 5G service for consumers and businesses.

Where is Verizon located in Newark, DE?

Verizon is located at 132 Christiana Mall, Spc 5800, Newark, DE 19702, USA.