Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lewes, DE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
637 reviews
5 stars
515
4 stars
40
3 stars
14
2 stars
11
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like AJ, Kadi, and Mason.
Sales Experience
Several reviews highlighted positive experiences during the sales process, noting that associates were patient and did not pressure customers into purchases.
Negative Experiences
A number of customers reported issues with billing, activation fees, and poor service, particularly from certain employees, leading to frustration and dissatisfaction.
Store Environment
While many reviews mentioned excellent service, there were complaints about the store's atmosphere and some staff being unhelpful or rude.
- ATAnn Trussell3 days ago5.0We had the best experience! Josh was incredible and very professional. Would definitely recommend this store!
- SBSherwood BrooksDec 31, 20255.0AJ is not only a very nice guy but an efficient representative for your firm. He got it done right the first time!
- RCRyan CyrDec 26, 20255.0Came here to get the parent’s new phones and AJ was an incredible help. Out of all the interactions we have had at Verizon stores in New England, this was far better. AJ was informative and very friendly. He knows his stuff and went above and beyond filling the gaps and making recommendations. Switching phones and downloading new phones is a long process and he made it feel like 2 minutes even though these things never are. Thank you AJ. An astute Verizon gentleman. Some would say, the GOAT.
- BBBrendan BDec 24, 20255.0AJ Dyer and the team were awesome. I went in with a broken phone and an old tablet - upgraded to a brand new of each with minimal $ spent, and even lowered monthly bill. Great job guys!
- BWBonnie WagmanDec 18, 20255.0Kadi takes every customers needs seriously. She is patient—great marketer at what people need—but doesn’t push. She makes everything and everyone comfortable which clearly adds to her ability to make buying a great experience
Frequently Asked Questions About Verizon
What products can I find at Victra - Verizon Authorized Retailer in Lewes, DE?
Victra offers wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for the Verizon Authorized Retailer location in Lewes?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Which brands are available at this Verizon Authorized Retailer?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What payment options are accepted at the Victra Verizon store in Lewes?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does this Verizon Authorized Retailer offer in-store pickup?
Yes, in-store pickup is available for products purchased.
What services does the Victra Verizon store provide?
Services include new lines, upgrades, new devices, accessories, and Fios Home Internet.
How can I contact Victra Verizon Authorized Retailer in Lewes?
You can reach them by phone at +1 302-644-2644 or email at Info@victra.com.
Are there any nearby dining options close to Victra Verizon in Lewes?
Yes, nearby restaurants include Go Brit (British seafood), Cabañas Restaurant (Salvadoran, Latin American, Mexican), Deli 88 (Delicatessen), and Bethany Blues of Lewes (barbecue and American cuisine). Great spots to visit before or after your appointment.
What local entertainment options are near the Victra Verizon store in Lewes?
The Listening Booth is a nearby music venue where you can enjoy live concerts and entertainment local to Lewes.
What convenience stores or cafes are nearby that I might visit when visiting the Verizon store?
Nearby options include Tienda La Bendicion, a convenience and grocery store with health food, and Starbucks, an internet cafe and coffee shop.