Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Dover, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 50 N Dupont Hwy.
Location
Hours
Reviews
4.9
332 reviews
5 stars
318
4 stars2
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their knowledge, patience, and willingness to help.
Staff Recommendations
Tyler and Brian received numerous recommendations from customers, with many specifically asking for them by name for future visits.
Store Environment
While the service was highly rated, several customers noted the need for better seating in the store.
Overall Experience
Many reviews reflected a positive overall experience, with customers expressing satisfaction with their purchases and the assistance they received.
- MBMary BlankenshipDec 28, 20255.0Rucker was very knowledgeable and customer service oriented. It was busy and he handled it really well.
- MMMaeDec 8, 20255.0Tyquan is the best for Verizon Customer Service. He is very knowledgeable, has great patience and is committed to making sure I was satisfied. He answered many questions. A great experience. Suggest a Xmas bonus. Because as a senior , I had many many questions. And he had no problem repeating the answers.
- AMAnne MastromatteoDec 3, 20255.0We have been to this Verizon store for assistance over the last few days. Tyler has waited on us each time and each time he has done a phenomenal job!!! He is knowledgeable, patient with old folks and his customer service is AMAZING! Definitely give him 5 out of 5! Thank you Tyler!
- RNRaTonya NicoleNov 23, 20255.0Mr. Rutger...what can I say other than Thank You sir for your time and patience. You took our mobile issues as a priority with no problem. You made our day! Thank you so much 🙏🏾
- MSMary SommersNov 22, 20255.0Rockey was amazing! Got me 3 brand new phones for free! I love this store!
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 50 N Dupont Hwy in Dover offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides award-winning customer service. They support the latest Verizon network coverage including 5G service for both consumers and businesses.
What are the store hours for Verizon in Dover, DE?
Verizon is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sundays from 11:00 AM to 4:00 PM.
Does Verizon in Dover support in-store pickup for orders?
Yes, Verizon offers in-store pickup services for customer orders.
What forms of payment are accepted at Verizon in Dover?
Verizon accepts American Express, Cash, Discover, Mastercard, Samsung Pay, and Visa as payment options.
Can I schedule an appointment or service with Verizon at 50 N Dupont Hwy online?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/.
What are some nearby places I can visit before or after shopping at Verizon in Dover?
Nearby you can visit Massage Envy - Capital Station for wellness treatments, Crumbl - Dover for desserts, and Veronica's Pizzeria for Italian dining. These places offer opportunities to relax or enjoy a meal around your visit to Verizon.
Are there nearby coffee shops near Verizon in Dover for a quick break?
Yes, Starbucks is located near Verizon, offering coffee and other drinks, perfect for a quick break during your visit.
What fitness or health-related places are near Verizon in Dover?
Nearby fitness and health places include Orangetheory Fitness Dover, The Joint Chiropractic, and Massage Envy - Capital Station, providing options for wellness and fitness activities close to Verizon.
Does Verizon in Dover provide services for business customers?
Yes, Verizon offers services for businesses including new lines, upgrades, business accounts, and Verizon Unlimited plans suitable for business use.
How can I contact Verizon in Dover for customer support?
You can contact Verizon at 50 N Dupont Hwy, Dover by phone at +1 302-608-0075 or email at WZ842@wireless-zone.com for customer support.