Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Bethany Beach, DE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
150 reviews
5 stars
127
4 stars
9
3 stars
3
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Trish received numerous accolades for her exceptional customer service, being described as knowledgeable, patient, and helpful.
Staff Performance
While Trish was praised for her multitasking and efficiency, some customers reported issues with other staff members being unhelpful or rude.
Store Experience
Customers appreciated the overall store experience, noting the helpfulness and professionalism of the staff, though some expressed frustration with long wait times due to limited staffing.
Product Knowledge
Many reviews highlighted the staff's extensive knowledge about products and services, which contributed to a positive purchasing experience.
Mixed Reviews
While most feedback was positive, there were isolated complaints regarding customer service and product availability.
- BMBecky Morris5 days ago5.0This is our 3rd phone purchase from Trish. She's very knowledgeable. She always has our best interest at heart and finds us the best deals.
- PPPerry PsarosAug 23, 20251.0My family plan had an issue with the wrong names on the phone. We had called customer service several times and could not resolve the issue, so they told us to goto a store. At the store the employee told us to call customer service. I explained already we had tried that several times and the employee called me "ignorant". I did keep my cool as I wanted it fixed and was with my mother but that was a first for me. The employee called customer service with us- still not sure if the problem is fixed - but again the guy was way out of line.
- MLMark LittletonAug 22, 20255.0Trish has always gone above and beyond to make each of our Verizon experiences positive ones.
- RHRobert HeckAug 19, 20255.0Trish is a very knowledgeable and helpful salesperson who guided me thru the process of upgrading phone and purchasing a wireless speaker
- KAKimberly A.Aug 8, 20255.0Had to replace a phone that broke and Trish was awesome. Even though she was extremely busy in the store by herself, she took the time to help us as her other customers were waiting for data to download. She was extremely knowledgeable and helpful.
Frequently Asked Questions About Verizon
What type of products are available at the Verizon store in Bethany Beach, DE?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for the Verizon Authorized Retailer in Bethany Beach?
Monday to Friday, the store is open from 9 AM to 6 PM; Saturday from 10 AM to 5 PM; and Sunday from 12 PM to 6 PM.
Which wireless brands does the Verizon store carry?
The store carries Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and Mophie.
Does the Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup for purchases.
What payment options are accepted at the Verizon store in Bethany Beach?
Accepted payment options include AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Does the Verizon Authorized Retailer in Bethany Beach provide free Wi-Fi for customers?
Yes, the store offers free Wi-Fi for visitors.
Can I recycle my old electronics at the Verizon store?
Yes, they provide electronics recycling services at this location.
Is the Verizon store in Bethany Beach LGBTQ friendly?
Yes, the store welcomes LGBTQ customers and promotes an inclusive environment.
What nearby places can I visit before or after shopping at Verizon in Bethany Beach?
You can grab a coffee or donut at Dunkin', enjoy ice cream at Baskin-Robbins, or shop for discounts at Dollar General, all located conveniently near the Verizon store.
Are there nearby real estate agencies close to the Verizon store in Bethany Beach?
Yes, there are several nearby real estate agencies including Berkshire Hathaway HomeServices PenFed Realty and Beth Evans Real Estate & Associates, which might be useful if you are relocating or investing in the area.