Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Waterford for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
236 reviews
5 stars
140
4 stars
31
3 stars
11
2 stars
7
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Avery, Trevor, and Justin for their exceptional service.
Training Issues
Several reviews indicated a lack of knowledge among staff regarding products and services, leading to misinformation and customer frustration.
Appointment System
Customers expressed dissatisfaction with the appointment system, noting long wait times and issues with being turned away despite having scheduled appointments.
Sales Practices
There were multiple complaints about deceptive sales practices, including being signed up for unwanted services and miscommunication regarding promotions.
Store Environment
The store was generally described as clean and well-organized, but some customers noted issues with inventory and product availability.
- CMchris mbaSep 5, 20251.0Aparently does not take verizon fios returns. Yet when I call customer service they say to bring it into the nearest location and that I can bring it to this store. But then I get there and they say to call customer service and they don't take returns...
- EDErika DeanAug 28, 20255.0Avery was very helpful, assisted with everything and helped review my plan. Thank you!
- MPMax PayneAug 5, 20255.0The only reason I stay with Verizon cause these guys that work here. They do great.
- BCBerkeley Cecchini-BondJul 14, 20255.0Jason was super helpful. I came in with questions about adding a line and fixing a trade in problem. I appreciated his help very much.
- ESE SJun 22, 20255.0🥳✨Avery is the best! I’m very OCD with screen protector covers and he took the time and did it perfectly for me on my new phone. I haven’t had one in 4 years so I was nervous about re-learning som stuff he was super friendly and kind to my family very much respect this and appreciate him! Thanks for hiring someone so wonderful he deserves a raise!✨👌🏻😎
Frequently Asked Questions About Verizon
What products and brands does Verizon Waterford offer?
Verizon Waterford offers the latest 5G smartphones and devices from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon Waterford store hours?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Can I schedule an appointment or order online at Verizon Waterford?
Yes, you can schedule in-store appointments or place orders online with options like in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What types of services does Verizon Waterford provide?
They offer mobile plans, wireless internet plans, and voice plans suitable for personal and business use.
Does Verizon Waterford accept various payment methods?
Yes, they accept payments by check, debit cards, mobile NFC payments, and do not require cash only.
Is free Wi-Fi available at Verizon Waterford?
Yes, Verizon Waterford offers free Wi-Fi for customers in the store.
What nearby places can I visit before or after shopping at Verizon Waterford?
Nearby you can visit the Waterford Dental Group for dental care, Home Depot Waterford for home improvement needs, and LongHorn Steakhouse if you want to dine after your visit.
Where can I get my pet supplies or grooming near Verizon Waterford?
Petco is located nearby, offering pet supplies and grooming services conveniently close to the Verizon store.
Are there other mobile phone stores near Verizon Waterford?
Yes, T-Mobile is also nearby, providing additional mobile phones, accessories, and telecommunications services.
How can nearby coffee shops benefit my visit to Verizon Waterford?
After shopping or scheduling an appointment at Verizon, you can relax or grab a coffee at nearby locations like Starbucks or Dunkin' Donuts.