Verizon

Reviews

• LX

  Lorena Xhuti

  Oct 21, 2025
  1.0
  The customer service here is non-existent. You'll be left to answer your own questions as if it's your turn to clock in next. The sales associates are very transactional. I spent over an hour for an iPhone set-up because the associate kept leaving for more than 10 minutes at a time; All that time wasted and I still had to go home and do it myself. I also asked for more information on current plans and was told to go online. Robots can do a better job. The last two times I came here I was helped by Megan, who is knowledgeable, answers all of your questions, doesn't pretend like you don't exist and takes the appropriate measures to streamline the processes. It is a shame she only covers at this location.
• DY

  David Yorker

  Jul 28, 2025
  1.0
  Justin set up our business account. Promised a price for 5 lines and bill credits for switching over from AT&T. 6 months in bill is still wrong way off almost 100$ and missing bill credits for switching. He doesn't respond and now just tells me I have to reach out to customer service to fix his mistake. 6 months still no resolution. He needs to be fired.
• JN

  jasuri nieves

  Sep 2, 2021
  5.0
  Andy Crespo thank you so much!! Finally i am out of Tmobile and with the best service. Andy is a great person and anwsers all my questions. If you go here ask for Andy.
• JJ

  James Jarvis

  Feb 12, 2020
  5.0
  Very polite and good service, Thank you
• DS

  Diane Sereduck

  Apr 15, 2019
  5.0
  I went at a great time no one was there. So I got his full attention went very well all questions answered very good