Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Waterbury, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1051 Wolcott Street.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.7
337 reviews
5 stars
301
4 stars
11
3 stars1
2 stars1
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Kathy received numerous accolades for her exceptional customer service, with many customers highlighting her dedication and willingness to go above and beyond.
Knowledgeable Staff
Customers consistently praised the staff, particularly Kathy, Ryan, and Ethan, for their knowledge and ability to assist with technical issues and product information.
Personalized Experience
Many reviews noted the personalized attention and care provided by the staff, making customers feel valued and welcomed during their visits.
Problem Resolution
The team was frequently commended for their effectiveness in resolving issues, whether related to billing, phone setups, or technical problems.
Store Environment
While many reviews praised the store's atmosphere and cleanliness, a few customers reported disorganization and unprofessional behavior from some staff members.
- CGChristina GonzalezNov 5, 20255.0I had an amazing experience at the Verizon Business store! The lady who helped me was so patient, professional, and knowledgeable. She took great care of me, answered all my questions, and made sure everything was set up perfectly before I left. It’s rare to get service like that these days — she truly went above and beyond. Highly recommend seeing her if you visit this store!
- RARay ANov 2, 20255.0I Would Recommend Anybody To Purchase A Phone At This Location, ONLY, KATHY, Has Helped Me Choose The Right Phone For My Needs, And Set It Up For Me, No Hassle, But Amazing Results. I Am So Happy With My New Phone.
- CGCharmaine Grant-ButlerOct 24, 20255.0I recommend Verizon store on Wolcott St. Waterbury CT. They take their time with you. They are very detailed oriented and pleasant customer service. I recommend that you purchase your phones there.
- LGL GSelfOct 13, 20255.0KATHY at The Verizon Wireless Zone on Wolcott Street In Waterbury went ABOVE AND BEYOND for me !!!!! I am Blown away by her Excellent Customer Service!! She Fixed Everything For Me !! I would not have service without her Exceptional Customer Service and Care !!
- MCMaureen CunninghamOct 8, 20255.0I was looking for a phone that would easy for my husband to use. Ryan was a great help and spent a great deal of time working with me so we could get the proper settings.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Waterbury offer?
Wireless Zone in Waterbury offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for Verizon products and services.
Where is Verizon Wireless Zone located?
Verizon Wireless Zone is located at 1051 Wolcott Street, Waterbury, CT 06705, next to the old 7-Eleven at the corner of Wolcott St. & Lakewood Rd.
What are the store hours for Verizon Wireless Zone in Waterbury?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in store at Verizon Wireless Zone?
Yes, Verizon Wireless Zone offers in-store pickup for orders.
What payment options are accepted at Verizon Wireless Zone?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I schedule an appointment or service at Verizon Wireless Zone?
You can schedule appointments online at https://wirelesszone.com/appointments/.
What is the contact phone number and email for Verizon Wireless Zone?
You can call them at +1 203-755-6629 or email wz06@wireless-zone.com for inquiries.
What popular nearby dining options can customers visit before or after shopping at Verizon Wireless Zone?
Customers can enjoy meals at nearby restaurants such as Burger Builders, The Clam digger seafood restaurant, Mi Lupita Bakery & Restaurant, and several Japanese cuisine options like Hana Japanese Steakhouse and Wasabi Sushi and Hibachi Steak House.
Are there other electronics or mobile phone stores near Verizon Wireless Zone in Waterbury?
Yes, there are other electronics and mobile phone stores nearby, including another Verizon store and Wireless Zone, Verizon Authorized Retailer.
What nearby amenities can assist customers visiting Verizon Wireless Zone?
Nearby amenities include a Bank of America ATM and Financial Center for banking needs, as well as convenience stores like 7-Eleven (currently closed) and Rite Aid pharmacy for quick errands.