Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Tolland, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 200 Merrow Rd..
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
440 reviews
5 stars
421
4 stars3
3 stars2
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being extremely helpful, patient, and knowledgeable, with specific mentions of associates like Mark, Mackenzie, and Dre.
Store Experience
Overall, customers reported positive experiences in the store, highlighting smooth processes for phone upgrades and excellent assistance.
Communication Issues
Some customers expressed frustration with communication regarding billing and promotions, indicating a need for improvement in transparency and follow-up.
Staff Professionalism
Numerous reviews noted the professionalism and friendliness of the staff, contributing to a welcoming atmosphere.
- LGLex G6 days ago5.0Dre was very approachable, patient, and kind. Dre was professional and informative. Dre broke everything down, including bills, taxes, and activation fees. Dre explained things repeatedly as I traded in and upgraded multiple devices
- LSLisa SullivanDec 13, 20255.0We had an excellent experience at the Verizon store thanks to an extremely helpful associate, Dre. He welcomed us with a smile and took the time to walk us through all of our options without ever making us feel rushed. His patience, friendliness, and deep knowledge made the entire process easy and stress-free. It’s rare to find someone who is both so professional and genuinely kind. We truly appreciated the outstanding customer service and would highly recommend working with him. I will be telling all my friends to go see Dre in Tolland or Vernon.
- JFJulia FurmanekDec 11, 20255.0Ilea was so helpful to me in getting my phone upgraded. He really took the time to help me find the best deal for me and get my new phone all set up. Thanks to him, I walked out with $60 off my monthly bill, a new free phone, and a free Apple Watch. Will definitely be coming back for all my Verizon needs!
- HCHeidi ChromikDec 9, 20251.0I purchased a screen protector and was told there was a lifetime replacement policy. The first time I went to have the screen protector replaced there was no problem. Today, I was told I had to either pay $10 or go online to get another. This is not what I was promised when I purchased the screen protector. Be careful with this store; they are not honest.
- TAtashine arringtonDec 9, 20255.0Man ohh man ohh man this was the greatest verizon experience I've ever had. My phone was broken and i desperately needed a new one. Well they took care of me on that front getting me set up with my new phone my first apple watch and iPad. Truly felt blessed to have the store manager Mckenzie and associate Ilya taking care of me. They are extremely courteous and knowledgeable so every step of the process was smooth and steady. This is now the inly versizon store i will go PERIOD. They were amazing and i cant overstate that.
Frequently Asked Questions About Verizon
What types of devices can I purchase at Verizon TCC Tolland?
You can purchase the latest smartphones, tablets, and wireless devices from top brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What services does Verizon TCC Tolland provide?
Services include new lines, upgrades, device activation, device financing, bill payments, prepaid plans, business accounts, and Verizon home internet.
Does Verizon TCC Tolland offer 5G coverage?
Yes, they offer Verizon network coverage including 5G service for both consumers and businesses.
What are the store hours for Verizon TCC Tolland?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
Where is Verizon TCC Tolland located?
Verizon TCC Tolland is located at 200 Merrow Rd., Suite L, Tolland, CT 06084, next to Cardio Express in Meeting House Common.
Does Verizon TCC Tolland offer in-store pickup?
Yes, in-store pickup is available for your orders at this location.
How can I schedule an appointment at Verizon TCC Tolland?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What nearby restaurants can I visit before or after shopping at Verizon TCC Tolland?
Nearby restaurants include Tavern House Grill (a dive bar), Lee's Garden (Chinese restaurant), Oyama Japanese & Thai (Asian cuisine), The Spot Bar and Grill (American and bar grill), Between Rounds Bakery Sandwich Cafe, and Camille's Wood Fired Pizza.
Are there nearby gyms or fitness centers near Verizon TCC Tolland?
Yes, Cardio Express gym is located adjacent to the Verizon store for your convenience.
What nearby services or businesses might be useful when visiting Verizon TCC Tolland?
Nearby useful services include Med-East Medical Walk-In Center for urgent care, Able Hands Chiropractic, Royal Nail and Spa, and Tolland Eye Care for optometry needs.