Verizon

3.8
189 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Stamford for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
972 High Ridge Rd, Stamford, CT
06905, United States

Hours

Reviews

3.8
147 reviews
5 stars
88
4 stars
15
3 stars
9
2 stars
3
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members like Benjamin and Brandon, highlighting their patience and professionalism.

Mixed Experiences

While some customers had positive interactions, others reported poor service, including rudeness and lack of assistance, leading to frustration.

Sales Pressure

Several reviews mentioned high-pressure sales tactics and dissatisfaction with upselling practices, causing customers to feel misled.

Wait Times

Customers frequently noted long wait times and crowded conditions in the store, which negatively impacted their overall experience.

Store Management

There were complaints about the management's responsiveness and ability to resolve issues, with some customers feeling ignored or dismissed.
  • EL
    Esther Liesman
    Nov 9, 2025
    5.0
    I'm giving 5 stars because Benjamin was great!! He was super helpful, very professional, and he worked hard to get us all set up! Highly recommend working with Benjamin!
  • ST
    Sara Hamilton Terry
    Oct 31, 2025
    5.0
    Benjamin was great! It was a really good experience selecting and purchasing a new phone, and then setting up the new one. Seamless. Benjamin was incredibly helpful and knowledgeable. Highly recommend this store.
  • CS
    Cindy Samaniego
    Oct 8, 2025
    5.0
    Joao was informative and made the process for opening an account quick. Plus he’s easy on the eyes!!
  • JH
    jennifer harkins
    Oct 5, 2025
    5.0
    Benjamin is AMAZING!!! So incredibly helpful and knowledgeable. He’s the best!!
  • MK
    Meg Kelley
    Sep 15, 2025
    1.0
    I have an autistic brother who went to the store with a problem with his phone. He was told he needed a new one. They sold him the most expensive phone - over $800, which he didn’t need and has a hard time using. They also didn’t give him a trade in in the phone he was turning in and didn’t grieve him the sale price on the phone he purchased. They are not to be trusted.

Frequently Asked Questions About Verizon

What products and brands are available at the Verizon store in Stamford?

The Verizon store in Stamford offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the store hours for Verizon in Stamford?

The Verizon store in Stamford is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sundays from 10:00 AM to 5:00 PM.