Verizon

4.7
342 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 750 Queen St in Southington, CT 06489

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
750 Queen St, Southington, CT
06489, United States

Hours

Reviews

4.7
336 reviews
5 stars
299
4 stars
16
3 stars
0
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and patient, with specific mentions of employees like Mark, Brandy, and Taylor for their exceptional service.

Product Knowledge

Numerous reviews highlighted the staff's expertise in helping customers choose the right phones and plans, with several customers noting successful data transfers and problem-solving.

Mixed Experiences

While many reviews were positive, there were also complaints about unhelpful service and negative interactions with certain employees, indicating inconsistency in customer experiences.

Efficiency

Several customers appreciated the quick and efficient service, with many noting that their transactions were handled smoothly and in a timely manner.
  • MC
    Mary Castle
    Nov 24, 2025
    5.0
    It was a challenge transferring data from a droid to an iPhone. This time and patience we were successful!!!
  • BB
    Bitzy
    Sep 12, 2025
    5.0
    If you go to this location and ask for Nate. He was truly amazing. He’s very smart and patient. He’s very knowledgeable about the products they sell. He is hands-down the BEST Verizon employees I’ve ever had the pleasure of dealing with there.
  • MB
    Melonie Barron
    Sep 11, 2025
    5.0
    I had a great experience with Mark at Verizon he is very knowledgeable and so polite nice guy!
  • EG
    Elyse Gillott
    Sep 10, 2025
    5.0
    Extremely helpful and friendly! I went in with a completely dead phone and Brandy was very knowledgeable and helped me through the whole process of recovering my phone.
  • KL
    Kim Lambert
    Sep 1, 2025
    5.0
    Brandi was Excellent. She went over the quote completely before I made my purchase and she also didn’t push a sale on me. I did end up buying the phone, but I appreciated her being patient with me.

Frequently Asked Questions About Verizon

What products and brands are available at Russell Cellular in Southington?

Russell Cellular offers Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options. Brands include Verizon, Samsung, Google, Apple, Motorola, and LG.

What are the store hours for Russell Cellular in Southington?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.