Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 750 Queen St in Southington, CT 06489
Many customers praised the staff for being knowledgeable, friendly, and patient, with specific mentions of employees like Mark, Brandy, and Taylor for their exceptional service.
Product Knowledge
Numerous reviews highlighted the staff's expertise in helping customers choose the right phones and plans, with several customers noting successful data transfers and problem-solving.
Mixed Experiences
While many reviews were positive, there were also complaints about unhelpful service and negative interactions with certain employees, indicating inconsistency in customer experiences.
Efficiency
Several customers appreciated the quick and efficient service, with many noting that their transactions were handled smoothly and in a timely manner.
MC
Mary Castle
Nov 24, 2025
5.0
It was a challenge transferring data from a droid to an iPhone. This time and patience we were successful!!!
BB
Bitzy
Sep 12, 2025
5.0
If you go to this location and ask for Nate. He was truly amazing. He’s very smart and patient. He’s very knowledgeable about the products they sell. He is hands-down the BEST Verizon employees I’ve ever had the pleasure of dealing with there.
MB
Melonie Barron
Sep 11, 2025
5.0
I had a great experience with Mark at Verizon he is very knowledgeable and so polite nice guy!
EG
Elyse Gillott
Sep 10, 2025
5.0
Extremely helpful and friendly! I went in with a completely dead phone and Brandy was very knowledgeable and helped me through the whole process of recovering my phone.
KL
Kim Lambert
Sep 1, 2025
5.0
Brandi was Excellent. She went over the quote completely before I made my purchase and she also didn’t push a sale on me. I did end up buying the phone, but I appreciated her being patient with me.
What products and brands are available at Russell Cellular in Southington?
Russell Cellular offers Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options. Brands include Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Russell Cellular in Southington?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular located in Southington?
The store is located at 750 Queen St, Ste 4, Southington, CT 06489, USA.
Does Russell Cellular in Southington offer in-store pickup?
Yes, the store offers in-store pickup services for your convenience.
What payment options does Russell Cellular accept?
Russell Cellular accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact Russell Cellular in Southington?
You can reach them by phone at +1 860-793-1700 or via email at southington.ct@russellcellular.com.
Does Russell Cellular require appointments for visits?
No, appointments are not required to visit Russell Cellular in Southington.
Are there wheelchair accessible entrances at Russell Cellular?
Yes, Russell Cellular offers wheelchair accessible entrances for customers.
What nearby places can I visit before or after shopping at Russell Cellular on Queen St?
Nearby places include Moe's Southwest Grill for Mexican food, Buffalo Wild Wings for American cuisine and bar experience, and ShopRite for grocery shopping.
Where can I find an ATM close to Russell Cellular?
You can visit the Santander Bank ATM or the CoinFlip Bitcoin ATM nearby for your cash needs.
Are there other mobile phone stores near Russell Cellular in Southington?
Yes, Verizon Business Services and AT&T Store are nearby options if you want to compare mobile phone services and accessories.