Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Southington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 785 Queen St.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
461 reviews
5 stars
430
4 stars5
3 stars2
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly David and John, for their helpfulness, professionalism, and ability to resolve issues.
Billing Issues
Several reviews highlighted problems with billing practices, including unauthorized charges and miscommunication about costs.
Store Experience
Customers reported positive experiences at the store, noting the staff's willingness to assist and the overall friendly atmosphere.
Mixed Reviews
While many had great experiences, some customers expressed dissatisfaction with deceptive practices and poor service, indicating a divide in customer satisfaction.
- KOKristin OrsiniJan 2, 20265.0We came to this Verizon and John was amazing all around. From greeting when you walk in to going above and beyond through the whole process. I would recommend this location every time. The store across the street didn’t feel like working I guess so they sent me to John and I’m so glad they did. A++++
- CVCynthia VoorheesDec 26, 20255.0Thank you David D. For assisting me and my mom you are well mannered and respectful . God bless have a happy new year!
- LFLynne FoxDec 10, 20255.0The manager helped set up my new phone and made sure I understood everything properly!
- CVChrissy VenselDec 5, 20251.0Do not go here. They add things to your bill that you do not agree to and try hard to manipulate you into things you don’t need/want. The sales guy we worked with was really sketchy.
- SMSarah MaestreNov 28, 20255.0David D thank you ! Not only did you make my time in your store easy and peaceful! You gave me trust again with Verizon. Thank you so much and stay blessed
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Southington offer?
Verizon Wireless Zone in Southington offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide Verizon network coverage including 5G service for consumers and businesses.
Where is Verizon Wireless Zone located in Southington?
It is located at 785 Queen St, Southington, CT 06489, across from Outback Steakhouse and next to People's Bank.
What are the store hours for Verizon Wireless Zone at 785 Queen St?
The store is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 11 AM to 5 PM.
Can I pick up my online order in-store at Verizon Wireless Zone Southington?
Yes, in-store pickup is available at this location.
Does Verizon Wireless Zone offer device financing and activation services?
Yes, they provide device activation, financing, new lines, upgrades, and various Verizon wireless plans including prepaid and no contract options.
How can I schedule an appointment with Verizon Wireless Zone in Southington?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands of mobile devices and accessories are available at Verizon Wireless Zone?
They offer a variety of brands including Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more.
Are there dining options near Verizon Wireless Zone at 785 Queen St?
Yes, dining options nearby include Outback Steakhouse directly across the street, Chipotle Mexican Grill, Mission BBQ, Chick-fil-A, Burger King, Jersey Mike's Subs, and Puerto Vallarta Southington.
What healthcare facilities are close to Verizon Wireless Zone in Southington?
Nearby healthcare options include Elegance Dental, Gorgeous Smiles Dental, Hartford HealthCare-GoHealth Urgent Care, Docs Medical Group Sleep Management, and Docs Primary Care Southington.
Are there any automotive or travel-related services near Verizon Wireless Zone Southington?
Yes, nearby services include AAA Southington Tire and Auto, AAA Hartford insurance agency, AAA Tire & Auto Service Southington, and Town Fair Tire automotive repair.