Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.5
239 reviews
5 stars
185
4 stars
28
3 stars
7
2 stars
6
1 star
13
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and care during difficult times, especially when dealing with end-of-life services for pets.
Staff Professionalism
The majority of reviews highlighted the professionalism and kindness of the staff, with specific mentions of several veterinarians who were noted for their thoroughness and attentiveness.
Customer Service Issues
Some customers reported negative experiences with customer service, including long wait times, unhelpful responses, and perceived lack of compassion in urgent situations.
Pricing Concerns
Several reviews mentioned that the services were perceived as expensive, with some customers feeling pressured into unnecessary tests or treatments.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about specific incidents that led to dissatisfaction, indicating a variability in service quality.
- NENicole EatonDec 18, 20255.0Doctor Shea is amazing. A great Doctor
- CTCarl TraceskiNov 15, 20251.0Any business that is so biased against disabled people does not even deserve one star.
- JPJojo PelletierNov 10, 20255.0The genuinely care and it shows
- JCJaime CuryloOct 13, 20255.0VCA made the very best of a sad day, with a special room to say goodbye to our kitty and a comfy couch where were able to hold our little biscuit as she drifted away. The lighting was dim, the music was soft, and we had plenty of tissues and comfort items at our disposal. Everything was dictated by our needs and the doctor and vet tech were so compassionate. It's never easy, but VCA made a big difference when we needed it most.
- KKKrisAug 21, 20255.0Very kind and respectful staff along with a calm atmosphere.
Frequently Asked Questions About VCA Valley Animal Hospital
What are the regular operating hours for VCA Valley Animal Hospital?
The hospital is open Monday through Thursday from 8:00 AM to 8:00 PM, Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sundays.
Does VCA Valley Animal Hospital offer any special clinic hours?
Yes, they have a Preventative Care Clinic on Tuesdays and Wednesdays from 2:00 PM to 4:00 PM.
What types of veterinary services does VCA Valley Animal Hospital provide?
They offer services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general and preventive care, heartworm treatment, internal medicine, medications, parasite control, pet wellness exams, spay and neuter, vaccines, and weight loss programs.
Where is VCA Valley Animal Hospital located?
It is located at 39 Patria Road, South Windsor, CT 06074, United States.
Does VCA Valley Animal Hospital have any health and safety protocols?
Yes, the hospital follows health and safety protocols based on healthcare best practices and state and local regulations.
How can I contact VCA Valley Animal Hospital by phone?
You can call their local phone number at +1 860-528-2178 or their main phone line at +1 860-924-7687.
Where can I find more information or book an appointment online?
Visit their official website at https://vcahospitals.com/valley for detailed information and appointment bookings.
Are there nearby pet grooming or boarding services in the area?
Yes, Valley Boarding Kennel offers pet sitting and dog walking, and Ruff and Tumble Dog Salon provides pet grooming services near VCA Valley Animal Hospital, making it convenient to coordinate pet care visits.
What other veterinary or pet care facilities are close to VCA Valley Animal Hospital?
Nearby options include another VCA Animal Hospital and Valley Pet After Care Services, which provides pet cemetery and crematorium services, retail, and pet supplies.
What local amenities are near VCA Valley Animal Hospital that visitors might enjoy?
Visitors can explore nearby places like Lightning Fitness for a workout, Tai Ji Relaxation Spa for massage therapy, and Footloose Dance Academy for dance classes before or after their visit.