Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Riverside, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1285 E Putnam Ave.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
658 reviews
5 stars
641
4 stars4
3 stars3
2 stars2
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly highlighting Kevin and Farhan for their patience, knowledge, and willingness to go above and beyond.
Efficiency
Many reviews noted the efficient handling of phone upgrades and data transfers, with staff ensuring a smooth and quick process for customers.
Knowledgeable Staff
The staff, especially Kevin and Farhan, were frequently described as knowledgeable about products and services, helping customers make informed decisions.
Friendly Atmosphere
The store was often described as having a friendly and welcoming atmosphere, with staff being personable and attentive to customer needs.
- MMMarina5 days ago5.0The Riverside Verizon store is great and Corey is fantastic: personable, knowledgeable and very attentive. We had a couple of issues transferring our phones from T-Mobile and Corey was extremely helpful and efficient every step of the way. Top notch customer service!
- EEelizaBeth einigerDec 24, 20255.0They are so good that now I have a new better phone and watch for no more money. But now I have a better facility. And a wonderful experience with Farhan who was magnificent,knowledgeable and patient. Thank you verizon.
- RGRosa GalarzaDec 21, 20255.0Stopped by the Verizon Store with my family to upgrade our phones and had an excellent experience. Kevin Garcia really stood out—professional, efficient, and clearly knows his stuff. He handled all the upgrades quickly, made sure everything transferred correctly, and answered every question without rushing us. I’m especially happy with my new iPhone 17 Pro and couldn’t be more satisfied. The entire staff was friendly and on point, which made the visit easy and enjoyable. Highly recommend this location and working with Kevin.
- DLDaniel “Danny Galarza” Galarza LojanoDec 21, 20255.0I originally wrote this review a couple of years ago, and it still holds true. Kevin Garcia at the Verizon Store made what could have been a stressful family phone upgrade into a genuinely great experience. He welcomed us right away, took the time to understand what each person in my family needed, and walked us through the best options without any pressure. Kevin was extremely knowledgeable and made the entire process smooth, from upgrading all our phones to transferring data and setting up each device properly. Everything was handled efficiently and with a lot of patience. It ended up being a great Christmas for my family thanks to how seamless he made the experience. Even years later, this stands out as top-tier customer service, and I would absolutely recommend asking for Kevin if you visit this location.
- VLVanessa LewisDec 14, 20255.0Kevin Garcia at the Riverside, CT Verizon store is truly exceptional. From the moment we walked in, he went so far above and beyond anything we expected. Kevin was patient, incredibly knowledgeable, and genuinely invested in making sure everything was handled perfectly for us. What really stood out was how much time and care he gave us. He never rushed us, explained every option clearly, and worked tirelessly to find the best solutions for our needs. Even when things became complicated, Kevin stayed calm, proactive, and completely committed to seeing everything through to the end. Customer service like this is rare. Kevin didn’t just do his job, he cared. Thanks to him, what could have been a stressful experience turned into an easy and even pleasant one. Verizon is lucky to have him, and we will absolutely return to this location specifically because of Kevin. Highly, highly recommend asking for him if you visit the Riverside store.
Frequently Asked Questions About Verizon
What wireless services does Verizon at 1285 E Putnam Ave in Riverside offer?
Verizon at 1285 E Putnam Ave offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and Verizon wireless plans including 5G service for consumers and businesses.
What are the operating hours for Verizon in Riverside?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Riverside provide in-store pickup and delivery services?
Yes, Verizon Riverside offers in-store pickup and also supports curbside pickup and in-store shopping.
Which device brands are available at Verizon Riverside?
The store carries brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more.
Does Verizon Riverside offer device financing and activation services?
Yes, they provide device activation, device financing, new lines, upgrades, and accessories services.
How can I schedule an appointment or service with Verizon Riverside?
You can schedule appointments online at https://wirelesszone.com/appointments/ or use the My Verizon app available on the Apple Store.
What nearby dining options are available near Verizon Riverside?
Nearby dining options include Mr. Falafel Riverside for Mediterranean food, Chipotle Mexican Grill for Tex-Mex, Pomodoro Pizzeria & Trattoria and Italian Village Pizzeria for Italian cuisine, Jersey Mike's Subs for sandwiches, and several Starbucks coffee shops.
Are there convenient financial services near Verizon Riverside?
Yes, nearby financial services include LibertyX Bitcoin ATM, Coinme currency exchange, and Western Union money transfer services.
Where can customers shop for health and wellness products near Verizon Riverside?
GNC Live Well, a nearby store, offers vitamins and supplements, promoting naturopathic and holistic wellness.
What other services or stores can customers find close to Verizon Riverside for convenience?
Customers can visit nearby places such as CVS Pharmacy and MinuteClinic at CVS for pharmacy and health services, Jiffy Cleaners for dry cleaning, and Riverside Commons shopping center for additional shopping.