Verizon

4.8
314 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Orange, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 330 Boston Post Rd.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
330 Boston Post Rd, Orange, CT
06477, United States

Hours

Reviews

4.8
307 reviews
5 stars
283
4 stars
7
3 stars
2
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, knowledgeable, and patient, providing exceptional service to customers.

Staff Performance

Specific employees like Chris, Johnnie, and Bob were frequently highlighted for their outstanding assistance and professionalism.

Store Environment

Many reviews noted a welcoming and pleasant atmosphere, making customers feel valued and comfortable during their visits.

Problem Resolution

Customers appreciated the staff's ability to resolve issues efficiently, often going above and beyond to ensure satisfaction.

Mixed Experiences

While most feedback was positive, a few customers reported negative experiences, particularly regarding service speed and staff availability.
  • LS
    Lynn Scholler
    5 days ago
    5.0
    Johnnie was professional, personable, and knowledgeable. I am very pleased with the transaction.
  • MS
    M M Sr.
    Nov 14, 2025
    5.0
    Chris was outstanding. He helped make the transition to the new phones seamless and simple.
  • SA
    Sarah Angelastro
    Nov 13, 2025
    5.0
    I needed a replacement phone urgently while visiting CT and chose this store based on its good reviews. Johnny T. was patient and knowledgeable and friendly throughout the complicated transfer situation (which was a result of the way we have our accounts set up, not anything the store or salesman did). I will definitely refer friends and family to him and this store and will return next time I need something.
  • KC
    ken Cleveland
    Nov 3, 2025
    5.0
    Johnnie was amazing. First he fixed the problem I was having with my phone, then he got me a great deal on a new phone that I wasn't expecting. Tremendous amount of patience, care and knowledge. Great experience here as always!
  • LP
    Linda Davies -parent
    Oct 29, 2025
    5.0
    Ryan was a great help yesterday with updating my phone and updating my plan. My family and I have been going to this office in Orange for a very long time as Chris & Ryan are always informative, knowledgeable, and helpful. I would not go to another office, we only go here. THANKS!!

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Orange offer?

They provide smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more, including bill payments, new lines, upgrades, device financing, and wet phone recovery.

Where is Verizon Wireless Zone in Orange located?

It is located at 330 Boston Post Rd, #1, Orange, CT 06477, across from Chips Restaurant near Christmas Tree Shop.