Verizon

4.9
1424 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Old Saybrook, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 105 Elm St.

Location

Verizon
105 Elm St, Old Saybrook, CT
06475, United States

Hours

Reviews

4.9
1,402 reviews
5 stars
1,340
4 stars
25
3 stars
3
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Cheryl, Tyler, and Kyle for their helpfulness and knowledge.

Knowledgeable Staff

Numerous reviews mentioned the staff's extensive knowledge about products and services, making the purchasing process easier for customers.

Positive Experiences

A significant number of customers reported positive experiences, often mentioning how staff went above and beyond to assist them.

Mixed Reviews

While many reviews were positive, there were a few negative experiences noted, particularly regarding miscommunication and service quality.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their transactions were handled smoothly and without long wait times.
  • CE
    Cyndy Edwards
    1 day ago
    5.0
    Great experience this morning purchasing my new phone! Very knowledgeable team. Thanks Steven!
  • DA
    Dorothy Anderson
    Nov 14, 2025
    5.0
    Steve was great
  • BL
    Bernard J Lariviere
    Nov 8, 2025
    5.0
    Great service here with Nic!
  • BN
    Bernadette Nevola
    Nov 7, 2025
    5.0
    Jay was very knowledgeable personable as in funny answered all questions and answered the questions in detail.
  • GG
    greg gousse
    Oct 17, 2025
    5.0
    Cheryl in the Old Saybrook, CT store was exceptional. Very customer oriented, explained things well, and helped us throughout the entire phone purchase and beyond. Highly recommend her!!

Frequently Asked Questions About Verizon

What products and services does Verizon at 105 Elm St, Old Saybrook offer?

Verizon at 105 Elm St offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and services like bill payments, new lines, upgrades, device activation, and more.

What are the operating hours of Verizon in Old Saybrook?

Verizon is open Monday to Saturday from 9 AM to 7 PM and Sunday from 10 AM to 5 PM.