Business Details
About
Fire & Water Damage RestorationMold RemediationMold InspectionGeneral Contractors
Pro-Klean Cleaning & Restoration Services, Inc. is a family owned & operated company that has been a trusted name in residential & commercial loss mitigation, remediation & restoration services since 1986. We specialize in fire, water, smoke, soot, wind & mold disaster clean ups.
Location
Hours
Reviews
4.6
156 reviews
5 stars
138
4 stars2
3 stars2
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Communication
Feedback indicates inconsistent communication, with some customers experiencing delays and lack of responses, while others praised the team's responsiveness.
Professionalism
Many reviews highlight the professionalism and courteousness of the staff, with several customers noting the team's attention to detail and thoroughness in their work.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, particularly in restoration and repair tasks, although some noted issues with subcontractor performance.
Timeliness
While some customers reported prompt service, others experienced delays and extended timelines for project completion.
Customer Service
Customer service experiences varied, with some praising the support received, while others reported frustration with unresponsiveness and organization.
- JSjim shea5 days ago5.0Found company to be very prompt and professional employees polite and informative
- HKHeidi-Lee Kidd6 days ago5.0Friendly team, Very helpful. Great communication
- MGMaria Van GelderNov 12, 20255.0Louis did such professional work tile and flooring looked absolutely perfect! Nice great guy also did side job new composite staircase- Amazing work everyone saying how great everything looks ! Would definitely re-hire for my next project
- RBRichard BascettaNov 8, 20255.0Tony was very helpful. Thanks to him our restoration was a success!
- RTRange TrainerOct 24, 20252.0It took 8 months for them to fix one wall inside the house and one side of house siding. Even that had to be done with 3 or 4 visits and was done wrong! They went through two diferent project managers and two coordinators on our project. They disappeared for extended periods. They do not return calls and prefer texts, but they do not respond to texts. If they were not referred to us by our insurance company as the preferred vendor, I would have terminated them after the second month. Absolutely terrible customer service.
Frequently Asked Questions About Pro-Klean
What services does Pro-Klean specialize in?
Pro-Klean specializes in fire, water, smoke, soot, wind, and mold disaster clean-ups, offering residential and commercial loss mitigation, remediation, and restoration since 1986.
Where is Pro-Klean located?
Pro-Klean is located at 340 Old Maple Avenue, North Haven, CT 06473, USA.
What are Pro-Klean's operating hours?
Pro-Klean operates 24 hours a day, 7 days a week, every day of the week.
How can I contact Pro-Klean?
You can contact Pro-Klean by phone at +1 203-752-9558 or toll-free at +1 866-463-2313, by fax at +1 203-752-9696, or via email at info@pro-klean.com.
Which languages are spoken at Pro-Klean?
Pro-Klean offers services in English, Spanish, and Italian.
Where can I find more information about Pro-Klean online?
Visit Pro-Klean's website at http://www.pro-klean.com or their Facebook page at https://www.facebook.com/pages/Pro-Klean/1182793965111059 for more details.
What categories of services does Pro-Klean offer?
Pro-Klean offers services including Fire & Water Damage Restoration, Mold Remediation, Mold Inspection, and General Contracting.
Are there any contractors near Pro-Klean that might complement their services?
Nearby contractors such as Borrelli R Excavating Co., E&L Construction Pro LLC, and KB Custom Stairsbuilders might provide complementary construction and excavation services to clients of Pro-Klean.
Which nearby locations can help customers with transportation or travel when visiting Pro-Klean?
North Haven Transportation offers freight and cargo services nearby, assisting customers with travel or shipments when visiting Pro-Klean.
What are some nearby amenities customers might want to visit before or after their appointment at Pro-Klean?
Customers can visit nearby places such as All About Flowers of North Haven for gifts, or relax at the Robert E DeMayo Baseball Field and North Haven Athletic Complex for sports and recreational activities.