Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Newington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
291 reviews
5 stars
159
4 stars
44
3 stars
20
2 stars
12
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; some associates are praised for their professionalism and helpfulness, while others are criticized for being rude and unhelpful.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided effective assistance, but there were also complaints about staff being uninformed or misleading.
Store Experience
Customers reported long wait times and issues with store operations, including inconsistent hours and poor handling of customer inquiries.
Sales Practices
There are concerns about aggressive sales tactics and unauthorized charges being added to accounts, leading to customer dissatisfaction.
- AMAngelo MartoneDec 22, 20255.0Lindsay did a great job, I used to be a district manager for Verizon, he was courteous, listened , fast and will definitely be back for future shopping needs because of the service I received from Lindsay! Keep up the great work Lindsay!!
- GMGeo MDec 7, 20255.0I've worked in retail for eight years prior to my professional trade so I believe I have an experienced opinion on how well a customer service associate performed. Verizon is fortunate to have Alex in the team. He was very professional, courteous and took an entire hour to ensure our situation was resolved and we left happy. Needless to say, we left happy.
- SPSusan PowersSep 5, 20255.0We just had the best customer service experience at this location. We worked with Ethan and he was top notch. We ran into a snag and the manager and another team member jumped in to help solve the issue. Great customer service!
- MMMichael MullalySep 5, 20255.0Ciaran did an outstanding job assisting me. He knows his stuff and is very thorough. This is a great location and I feel comfortable working with the store
- ESelizabeth summersJul 23, 20255.0Lindsay is wonderful, this person knows what they what are doing. and are great at their job. Thank You!
Frequently Asked Questions About Verizon
What products and brands does Verizon Newington offer?
Verizon Newington offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Newington?
The Verizon Newington store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday 9:00 AM to 7:00 PM, and Sunday 10:00 AM to 5:00 PM.
What services does Verizon Newington provide?
Services include mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
Can I schedule an appointment or order online for pickup at Verizon Newington?
Yes, you can schedule in-store appointments and place online orders for in-store pickup, curbside pickup, express lockers, free 2-day shipping, or same-day delivery where available.
Does Verizon Newington accept various payment methods?
Yes, Verizon accepts debit cards, checks, cash, and mobile NFC payments. They do not require cash only.
Is free Wi-Fi available at the Verizon Newington store?
Yes, free Wi-Fi is available at the Verizon Newington location for customer convenience.
Are there nearby places to visit after shopping at Verizon Newington?
Yes, nearby places include Mortensen Dairy Ice Cream for desserts, Moe's Southwest Grill for Tex-Mex meals, and Panera Bread for coffee and bakery items to enjoy after your Verizon visit.
Where can I find banking services near Verizon Newington?
You can find Chase Bank and Webster Bank near Verizon Newington for your banking and financial needs.
Are there any nearby stores for additional shopping when visiting Verizon Newington?
Yes, Newington Commons shopping center, Staples for office supplies, and Liarian Unlimited Boutique for women's clothing are nearby, great for combining shopping trips.
Can Verizon Newington customers use nearby transportation or services for convenience?
While specific transit stations aren't listed nearby, services like UPS Alliance Shipping Partner and Minute Key locksmith are close by, providing useful conveniences when visiting the area.