Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Newington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 12 Fenn Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.7
439 reviews
5 stars
405
4 stars3
3 stars3
2 stars1
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Abigail and Ernest, for their helpfulness, professionalism, and ability to explain options clearly.
Store Experience
Customers appreciated the cleanliness, organization, and welcoming atmosphere of the store, making their visits enjoyable.
Sales and Promotions
Several reviews highlighted the team's efforts in finding the best deals and promotions for customers, often resulting in significant savings.
Wait Times
Some customers noted longer wait times during busy periods, but acknowledged that staff worked efficiently to assist everyone.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to specific staff interactions and billing issues.
- SLSelena Lopez1 day ago1.0I’ve had to call 611 4 times since going to this location because of how messed up my bill has gotten due to all the “free” stuff. Also as a heads up if they tell you an apple device is ‘required’ to have their mobile protection their lying. I called corporate and they confirmed that’s false and that Verizon already protects the device for a year.
- ASArtur StachelekDec 27, 20255.0the young lady is phenomenal
- RMRobin MoeNov 28, 20255.0Abigail helped me go from an older phone to a new phone and switched over all my info which looked easy but I know I couldn't have done it myself, great team
- WAWendy ANov 22, 20255.0Abigail was here and in the store alone handling multiple customers and honestly I am so impressed with her professionalism her energy was high and she was very welcoming I will be visiting again
- MMMasoomaNov 20, 20255.0I came in looking to simply upgrade my device but they went above and beyond and also helped lower my bill for my entire family and also upgrade my home internet device at no additional cost to me! And they were also super patient with my toddler who was running around in the store while we waited. The only true con of my visit was the wait time but that is to be expected when there are other customers there. they always did serve us as fast as they could, but just a heads up I would plan your visit accordingly (plan 1-2 hrs to spend)
Frequently Asked Questions About Verizon
What types of products can I find at Verizon Wireless Zone in Newington?
You can find smartphones, tablets, wireless devices, tech accessories, connected devices, and Verizon home internet services.
What are the operating hours for Verizon Wireless Zone at 12 Fenn Rd?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Newington offer in-store pickup?
Yes, in-store pickup is available for your convenience.
Can I make appointments or schedule services online with Verizon Wireless Zone?
Yes, appointments can be scheduled online at https://wirelesszone.com/appointments/.
What brands of devices and accessories does Verizon Wireless Zone carry?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, and accessories brands like Otterbox, JBL, and Belkin among others.
What services does Verizon Wireless Zone provide?
Services include bill payments, new lines, upgrades, device activation and financing, Verizon Wireless plans, prepaid options, total mobile protection, and wet phone recovery.
Is Verizon Wireless Zone located near any restaurants where I can grab a meal before or after my visit?
Yes, nearby restaurants include Haven Hot Chicken, Salsa Fresca Mexican Grill, Jersey Mike's Subs, Tropical Smoothie Cafe, and MOOYAH Burgers, Fries & Shakes, perfect spots to enjoy a meal around your visit.
Are there coffee shops close to Verizon Wireless Zone for a quick coffee break?
Yes, Starbucks is nearby, offering a convenient place to grab coffee or smoothies around your Wireless Zone visit.
What accommodations are near Verizon Wireless Zone if I am visiting from out of town?
WoodSpring Suites Newington - Hartford South is a nearby hotel where visitors can stay comfortably close to the Verizon store.
How can I contact Verizon Wireless Zone in Newington if I have questions before visiting?
You can call them at +1 860-666-9663 or email at wz464@wirelesszone.com for inquiries.