Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Newington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 12 Fenn Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.7
436 reviews
5 stars
403
4 stars3
3 stars3
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and patience, particularly highlighting employees like Abigail, Ernest, and Dre.
Positive Experiences
Numerous reviews mentioned great experiences, with customers expressing satisfaction with their visits and the service received.
Knowledgeable Staff
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
Management Issues
Some reviews pointed out negative experiences with management, including instances of poor customer service and miscommunication regarding promotions.
Store Environment
The store was noted for being clean, organized, and welcoming, contributing to a pleasant shopping experience.
- WAWendy A2 days ago5.0Abigail was here and in the store alone handling multiple customers and honestly I am so impressed with her professionalism her energy was high and she was very welcoming I will be visiting again
- MMMasooma4 days ago5.0I came in looking to simply upgrade my device but they went above and beyond and also helped lower my bill for my entire family and also upgrade my home internet device at no additional cost to me! And they were also super patient with my toddler who was running around in the store while we waited. The only true con of my visit was the wait time but that is to be expected when there are other customers there. they always did serve us as fast as they could, but just a heads up I would plan your visit accordingly (plan 1-2 hrs to spend)
- VRVelvet RomanNov 6, 20255.0Josh was very helpful and explained everything clearly. He was patient with us and provided great service. Will be coming here again when I need to.
- RLRosa LerouxNov 4, 20255.0I admired how much info was share during my upgrade and I'm happy because I understand my bill more shout out to Abigail and team
- JKJ KkOct 24, 20251.0Walked into a guy named Josh in the front sitting on his phone , went in for a issue I was having a scammer texting me all my info from Verizon I was asking what I would have to do to switch my account . He came at me saying it’s not my issue , I was being disrespectful for asking a question all I asked is wasn’t it his job so it should be an issue he should resolve . Horrible worker this is why I definitely will be switching Verizon now
Frequently Asked Questions About Verizon
What types of products can I find at Verizon Wireless Zone in Newington?
You can find smartphones, tablets, wireless devices, tech accessories, connected devices, and Verizon home internet services.
What are the operating hours for Verizon Wireless Zone at 12 Fenn Rd?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Newington offer in-store pickup?
Yes, in-store pickup is available for your convenience.
Can I make appointments or schedule services online with Verizon Wireless Zone?
Yes, appointments can be scheduled online at https://wirelesszone.com/appointments/.
What brands of devices and accessories does Verizon Wireless Zone carry?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, and accessories brands like Otterbox, JBL, and Belkin among others.
What services does Verizon Wireless Zone provide?
Services include bill payments, new lines, upgrades, device activation and financing, Verizon Wireless plans, prepaid options, total mobile protection, and wet phone recovery.
Is Verizon Wireless Zone located near any restaurants where I can grab a meal before or after my visit?
Yes, nearby restaurants include Haven Hot Chicken, Salsa Fresca Mexican Grill, Jersey Mike's Subs, Tropical Smoothie Cafe, and MOOYAH Burgers, Fries & Shakes, perfect spots to enjoy a meal around your visit.
Are there coffee shops close to Verizon Wireless Zone for a quick coffee break?
Yes, Starbucks is nearby, offering a convenient place to grab coffee or smoothies around your Wireless Zone visit.
What accommodations are near Verizon Wireless Zone if I am visiting from out of town?
WoodSpring Suites Newington - Hartford South is a nearby hotel where visitors can stay comfortably close to the Verizon store.
How can I contact Verizon Wireless Zone in Newington if I have questions before visiting?
You can call them at +1 860-666-9663 or email at wz464@wirelesszone.com for inquiries.