Business Details
About
Cell Phone StoreElectronics Store
Location
Hours
Reviews
4.9
65 reviews
5 stars
62
4 stars
2
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- JNJason Levine, NREMT1 day ago5.0You walk in expecting the usual runaround. You walk out realizing this store actually operates at a higher standard. Maria delivered. She owned the problem, drove the solution, and made the entire experience feel effortless. She listened. She asked the right questions. She made smart recommendations that saved time and frustration. What stood out most was how quickly she navigated everything. No wasted motion. No upsell games. Just competent service done right the first time. If every Verizon location ran like this one, customer support wouldn’t be a pain point. Maria sets the bar. On top of that, she carries herself with a warm, confident presence that makes the whole experience even better.
- TKTristan K.Nov 6, 20255.0The service was absolutely amazing.They helped me with everything I needed.They even helped me transfer stuff from one phone to another.They went above and beyond.I would recommend this store to anybody. If more stores operated like them, they'd be just like successful and customers would leave feeling valued.And happy.
- GGGinson GNov 6, 20255.0The store personnel has a professional approach. Everything was done well. I give a five star.
- JJJessieNov 3, 20255.0Very gooad an honest helpful to a n honest
- EOEdgar O'ConnellOct 16, 20255.0Maria was incredibly helpful and provided top-tier customer service. She helped me through the process to use my insurance as I came in with a phone that wasn't working. Because of Maria's help, I'm now getting a replacement phone quickly and easily. Maria supported me the whole time and made me feel heard as she worked to resolve the problem I came in with. In short, Maria connected with me and made the whole procedure as pain-free as possible while providing me with a better outcome than I expected before coming into the store. I would highly recommend this store to people who value an excellent customer experience.
Frequently Asked Questions About Verizon
What are the Verizon store hours at 896 Chapel St, New Haven?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store at 896 Chapel St offer pickup services?
Yes, the store offers both in-store pickup and curbside pickup services.
How can I contact the Verizon store at 896 Chapel St?
You can reach the Verizon store by phone at +1 203-691-8821 or via email at sales@bestwirelessus.com.
Where is the Verizon store located in New Haven?
The Verizon store is located at 896 Chapel St, Suite R102, New Haven, CT 06510, USA.
What type of store is Verizon at 896 Chapel St?
This Verizon location is a cell phone and electronics store.
Is the Verizon store at 896 Chapel St currently open?
Yes, the Verizon store is not closed and is currently operating during its listed hours.
What nearby mobile phone stores are close to the Verizon at 896 Chapel St?
Best Wireless, Verizon Wireless Authorized Retailer, Metro by T-Mobile, and Tiny Repairs are nearby mobile phone stores that you might find useful for additional options or services.
Are there any nearby coffee shops where I can relax before or after visiting Verizon?
Yes, Caffe Bottegga is a nearby coffee shop where you can enjoy a coffee before or after your Verizon visit.
What public services or landmarks are near the Verizon location at 896 Chapel St?
Town Green District-New Haven and the Greater New Haven St. Patrick’s Day Parade are nearby landmarks and public service locations you might explore when visiting the area.
Is there a convenient shipping or courier service near Verizon at 896 Chapel St?
Yes, there is a UPS Access Point location nearby that offers courier and delivery services for your convenience.