Verizon

4.9
574 reviews
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Business Details

136 Elm St, New Canaan, CT
06840, United States
(203) 966-6400
https://shop.wirelesszone.com/ct/new-canaan/136-elm-st
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New Canaan, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 136 Elm St.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
136 Elm St, New Canaan, CT
06840, United States

Hours

Reviews

4.9
569 reviews
5 stars
557
4 stars
1
3 stars
1
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jack and other staff members consistently provided exceptional, friendly, and knowledgeable service, often going above and beyond to assist customers.

Staff Knowledge

Customers praised the staff's expertise and ability to explain complex issues clearly, making the process of setting up devices and plans smooth.

Positive Experiences

Many reviews highlighted positive experiences at the New Canaan store, with customers expressing satisfaction and a willingness to return due to the service received.

Mixed Feedback

While most feedback was positive, there were a few complaints regarding miscommunication about charges and services, indicating room for improvement in transparency.
  • DF
    David Frame
    Dec 21, 2025
    5.0
    Jack was amazing! Went above and beyond! Top notch service! You should be sonorous of him!
  • JJ
    JB
    Dec 13, 2025
    5.0
    Jack at the New Canaan store provided stellar service and ease in updating multiple family phones and transferring - including one more complicated switch - friendly and knowledge
  • JS
    Joe Sindelar
    Dec 3, 2025
    5.0
    Jack did a great job. Nice attitudes
  • LB
    Lisa Brady
    Nov 30, 2025
    5.0
    Wonderful, amazing, knowledgeable! I wish everyone could be as helpful as this Verizon store. Liz helped address every issue with purchases and setup and went above and beyond. I'm with Verizon for 27 years now and this level of service is why. Thank you!!!
  • CN
    chris van nes
    Nov 25, 2025
    5.0
    Jack was able to navigate a complicated few transactions that were tricky. Jack was patient and very through. I am very happy about the service he was able to provide. 5 stars all the way I look forward to seeing him next time.
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Frequently Asked Questions About Verizon

What products and services does Verizon in New Canaan offer?

Verizon New Canaan offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services including bill payments, new lines, upgrades, device activation, and more.

Where is Verizon New Canaan located and what are its operating hours?

Verizon New Canaan is located at 136 Elm St, New Canaan, CT 06840. It is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.