Visit our store at Milford for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Sierra, Tamara, and Matthew going above and beyond.
Long Wait Times
Several reviews highlighted long wait times for service, with some customers expressing frustration over delays and inefficient handling of customer needs.
Mixed Experiences
While many customers had positive interactions, there were also reports of rude or unhelpful staff, leading to a mixed overall experience.
Sales Practices
Some customers expressed concerns about aggressive sales tactics and feeling misled about promotions and billing, indicating a lack of transparency.
Store Environment
The store was noted for being clean and well-stocked, but some customers mentioned it felt overcrowded and disorganized during busy times.
JR
Jennifer Riddick
5 days ago
5.0
I was looked after by Johnny. He was so helpful, knowledgeable and got me some great deals and really turned my originally thought to be a frustrating day bright and shiny! Couldn’t recommend enough!!
AA
Amber Altieri
6 days ago
5.0
Ray is the best! I've had stressful experiences in the past, but Ray is a pleasure to work with. He's very helpful and patient. If you walk in stressed, you won't be by the time you leave. Went above and beyond to make it a smooth process!
MW
Mark Weed
Jan 2, 2026
5.0
Highly recommend this Verizon location. Tamara and her manager were both incredibly helpful in setting up my son’s first phone. Tamara also pointed out a great deal that got me a new iPhone plus two additional lines for about what other carriers charge for just two lines, with no free phone included. I usually dread spending hours in a store, but the team here made the whole experience smooth and surprisingly enjoyable. Thanks again!
AA
anthony
Dec 29, 2025
5.0
Great quality service and helped us switch to a new plan with good discounts
TS
tad smith
Dec 28, 2025
5.0
Nevin was very helpful very knowledgeable and very patient