Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Milford for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
318 reviews
5 stars
157
4 stars
35
3 stars
24
2 stars
15
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness and patience, while others were criticized for being rude and unhelpful.
Wait Times
Long wait times were frequently mentioned, with customers expressing frustration over delays in receiving assistance.
Sales Practices
Concerns were raised about dishonest sales tactics, with some customers feeling pressured into unnecessary purchases or misled about promotions.
Staff Knowledge
While some staff members were noted for their knowledge and ability to assist customers effectively, others were described as unhelpful and lacking in product knowledge.
Store Environment
The store was generally described as clean and well-stocked, but issues with organization and customer flow were highlighted.
- MSMatt S.2 days ago5.0Worked with Xavier on phone upgrade. He made sure everything was set up properly. Would higher recommend Xavier if you're going to North Haven or Milford stores.
- LMLemuel MutuaNov 6, 20255.0Overall experience was pretty good.
- BRBarbara RichardOct 25, 20255.0After dealing with incredibly rude unprofessional and disrespectful people on the customer service line I went to this store. I needed to cancel my elderly mother‘s phone which I had done on the phone in August but they kept sending bills. Lily the manager at the store was exceptional in every way you could possibly imagine. Whatever they’re paying her they need to make it more. Thank you so much Lily!!!!
- SCSterland CharlesOct 16, 20251.0I walked in the store with an online pickup at 6:30. Had three employees in the location. Two was actively working with a customer store manager conversating with a female customer about contact transfering well I'm waiting to be be as well as a customer that walked in 15 after me store manager takes my pickup order number and hands me my devices and told me that their systems shut completely off at 7:00. Therefore, I'm left with a unactivated device as I am told that I could activate it at home and there's nothing that they could do for me at the store. I worked in phone sales for about 10 years in rule 1 was no customer needs the store with an unactive device while the customer that came in 15 minutes after me, her transaction was completed and presented a receipt, therefore tells me that the manager and the representative did not want to activate my device and simply use the excuse that 7:00 they're closed and the system cannot process any transaction. Instead of tending to the customers and multitasking management choose to flirt with a customer about contact transfers. Not a great experience
- MMMark MOct 7, 20251.0Went to pick up the new iPhone that they claimed to have in stock on their website but they told me they didn’t have it in stock and it was probably a website glitch. I had to cancel my order due to Verizon’s overall messy systems and poor communication between departments when I call their 800 number, because you can’t actually call the store itself. I’m probably going with a different provider at this point after being an 11 year customer.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Milford location?
The Verizon Milford store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which mobile brands does Verizon Milford offer?
Verizon Milford offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services can I get at the Verizon store in Milford?
You can get mobile plans, wireless internet plans, voice plans, and purchase business cell phones, tablets, laptops, and mobile hotspots.
Can I schedule an appointment to visit the Verizon Milford store?
Yes, you can schedule an in-store appointment through their website or the My Verizon app.
Does Verizon Milford offer in-store pickup or delivery options?
Yes, they offer in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Is the Verizon Milford store wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking.
What payment methods are accepted at Verizon Milford?
They accept payments via check, debit card, and mobile NFC. Cash-only payments are not required.
Where can I grab a coffee or quick bite near Verizon Milford?
Panera Bread, a coffee shop and bakery, and Dave's Hot Chicken, a chicken restaurant, are nearby options for food and drinks near Verizon Milford.
Are there beauty salons near Verizon Milford if I want to visit before or after shopping?
Yes, there are several nearby beauty salons including Hair Artistry By Melanie, La Ruche Textile, Beauty & Botanicals, and Studio Kleo Rose.
Is there a place to shop for children's clothing near Verizon Milford?
Yes, OshKosh B'Gosh and Carter's are nearby children's clothing stores you can visit when shopping around Verizon Milford.