Business Details
About
Cell Phone Store
TCC Manchester, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 179 Deming St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
697 reviews
5 stars
668
4 stars5
3 stars4
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like David, Mark, and Mackenzie.
Positive Experiences
Numerous reviews highlighted great experiences when purchasing new phones or resolving issues, often mentioning the staff's patience and willingness to assist.
Mixed Feedback
While many reviews were positive, some customers reported negative experiences with specific staff members, citing rudeness and unhelpfulness.
Store Environment
Customers appreciated the store's atmosphere, noting it was less pressured compared to other Verizon locations, leading to a more enjoyable shopping experience.
Problem Resolution
Several reviews mentioned effective problem-solving by staff, particularly in troubleshooting device issues and providing clear explanations.
- AMAuten Moore3 days ago5.0Mark went above and beyond my expectations today. Very satisfied.
- MGMargaret Gustafson3 days ago5.0Thank you so much for Mark. He was so excited helpful getting a new phone and also at a much lower price.😀
- MCMelinda CorradoNov 15, 20255.0David was so helpful upgrading all our phones. He kept our bill the same with the upgrades.
- KMkieren mulladyNov 15, 20255.0My daughter dropped her phone and broke it before her sister’s first flute recital. Brianna was incredible she got us in and out in under 30 minutes they’re truly hero's and saved the day.
- BCBrittany CoxOct 25, 20255.0⭐⭐⭐⭐⭐ I stopped into the Manchester CT Verizon store Friday because my WiFi and CarPlay suddenly wouldn’t connect. I’ve been a Verizon customer for 16 years and have had every kind of experience — meh, frustrating, cold. But this visit? Total 180!! One rep Quai stepped right in. He genuinely cared, listened, and went above and beyond helping me. He even explained a promo in a way that felt natural, not pushy. I actually left smiling — that never happens at a phone store. Quai is the reason I’ll keep choosing Verizon. It’s people like him who make customers feel seen and appreciated. Great job, Manchester CT team!
Frequently Asked Questions About Verizon
What products and services does Verizon at 179 Deming St, Manchester offer?
Verizon at 179 Deming St offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services like prepaid plans, bill payments, new lines, upgrades, device activation, and more.
What are the business hours for the Verizon store at 179 Deming St?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon at 179 Deming St offer in-store pickup?
Yes, in-store pickup is available for purchases at this Verizon location.
Can I schedule an appointment online for services or purchases at Verizon Manchester?
Yes, you can schedule an appointment online at https://www.tccrocks.com/appointments/ for services or purchases.
Which major phone brands does Verizon Manchester carry?
Verizon Manchester carries Apple, Samsung, Motorola, LG, HTC, and Google devices.
What type of network coverage does Verizon provide at this store?
This Verizon store offers the latest Verizon network coverage, including 5G service for consumers and business customers.
How can the nearby Panera Bread and Starbucks coffee shops enhance my visit to Verizon Manchester?
You can enjoy a meal or coffee at nearby Panera Bread or Starbucks before or after your visit to Verizon, making your trip more convenient and pleasant.
Are there any nearby businesses where I can get printing or shipping services near Verizon Manchester?
Yes, FedEx Office Print & Ship Center nearby provides printing, freight, cargo, and shipping services which may complement your visit to Verizon.
Is there a Pet Store near Verizon Manchester if I want to shop for aquatic pet supplies?
Aquatic Wildlife Company, an aquatic pet store and veterinarian, is located nearby for your pet supply needs.
What payment methods are accepted at Verizon located at 179 Deming St?
Verizon accepts payment via check and debit cards, among other methods, for customer convenience.