Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Madison, CT location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
796 reviews
5 stars
757
4 stars
18
3 stars3
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Brandon and other staff members received high praise for their helpfulness, knowledge, and professionalism, often going above and beyond to assist customers.
Efficiency
Many customers noted quick and smooth service during their visits, with staff effectively managing busy periods.
Knowledgeable Staff
Technicians like Brandon and Joseph were frequently described as knowledgeable and capable of resolving issues efficiently.
Positive Experiences
Numerous reviews highlighted enjoyable experiences at the Madison store, with customers expressing satisfaction with their service.
Mixed Feedback
While most reviews were positive, a few customers reported unprofessional behavior from some staff members, indicating inconsistency in service quality.
- BMBilly m4 days ago4.0I came in twice, both Brady and Brandon were attentive and knowledgeable taking time to work with me despite a crush of customers and Brady even stayed an hour late to work on my phones.
- PPPeter PastoreNov 13, 20255.0Brandon was/is really great. Super helpful. Do not let him go.
- JSJoseph SarfatyNov 7, 20255.0Excellent customer service today getting my screen protector replaced for my IPhone 16 ProMax. Thank you!
- MZMargaret ZambaranoOct 25, 20255.0The technicians are knowledgeable courteous and efficient
- AHAmy E. HullOct 10, 20255.0I’m a senior and a very needy person when it comes to tech stuff, including cell phones. Brandon, the manager at the Madison Verizon store, couldn’t have been more helpful. What a great experience! He went above & beyond to make sure I was comfortable with my purchases.
Frequently Asked Questions About Verizon
What types of products and services can I find at the Verizon store at 28 Durham Rd, Madison, CT?
The Verizon Authorized Retailer at 28 Durham Rd offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.
What are the store hours for the Verizon location in Madison, CT?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Madison, CT offer in-store pickup and curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
What payment methods are accepted at the Verizon store located at 28 Durham Rd?
They accept American Express, Cash, Discover, Mastercard, Visa, debit cards, and mobile NFC payments.
Is the Verizon store at 28 Durham Rd wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I get my device serviced or repaired at this Verizon location?
Yes, this Verizon retailer offers service and repair for devices.
Are appointments required to visit the Verizon store in Madison?
No, appointments are not required to shop or receive services at this location.
What special offers are currently available at the Verizon store?
You can save $25 off any smartphone when you visit the store today.
What nearby places can I visit before or after shopping at the Verizon store in Madison?
Nearby, you can visit Webster Bank for your financial needs or stop by Just the Right Book bookstore for some reading. The Madison Optical optometrist is also close by if you need eyewear services.
Are there any health or wellness services near the Verizon store in Madison, CT?
Yes, you can find Gaylord Physical Therapy, Shoreline Therapy Center, Shoreline Chiropractic, and several dental offices nearby for various health and wellness services.
What local amenities might be useful for visitors to the Verizon store at 28 Durham Rd?
Visitors may find the nearby Madison Country Club Inc PRO Shop for active life activities or the St Margaret RC Church for worship and community events.